People Office

MTX Group Inc. (MTX) is seeking a motivated Senior Manager to join our People Office team. We are looking for a highly motivated individual who will lead the development and execution of a comprehensive HR strategy across all key functions to cultivate a high-performing workforce. As a strategic advisor, the individual will shape a positive, engaging culture, attract and retain top talent, and drive business success through impactful HR initiatives.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology.

Key Responsibilities:

The Senior Manager in People Office Team is expected to lead and oversee all aspects of the organization's human resources functions, ensuring a positive and productive work environment, aligning HR strategies with the company's overall objectives while executing the following responsibilities:

Talent Acquisition:

• Oversee the entire talent acquisition lifecycle, from sourcing and recruitment to offer and onboarding ensuring high standards throughout the process
• Develop and implement cost-effective recruitment strategies to optimize hiring spend and ensure alignment with global budgetary plans.
• Manage the recruitment budget, ensuring that hiring costs remain within allocated limits.
• Develop strategic approaches to talent acquisition to meet current and future hiring needs.
• Responsible for the onboarding process and ensure a smooth and positive experience for new hires.
• Ensure compliance with all applicable employment laws and regulations throughout the talent acquisition process.

Talent Management:

Workforce Planning & Support -

• Support global workforce management from resource & succession planning perspective, identifying and developing high-potential employees to ensure continuity of key roles, identifying skill gaps and suggesting measures to bridge the gaps.
• Design and conduct skill gap analyses to assess the current skill levels of employees against the required competencies for their roles and future career paths.
• Analyze organization level skill gap data to identify individual and organizational/business needs.
• Partner with the recruitment team to ensure talent acquisition strategies align with workforce planning needs.
• Partner with senior leadership to understand their talent needs and align talent management strategies with business objectives.

Performance Management -

• Manage the design, implementation, and administration of the organization's performance management program.
• Coordinate the performance appraisal process, ensuring timely collection of feedback, ratings, and recommendations from stakeholders.
• Lead career progression planning and associated financial impact projections.
• Closely monitor the overall performance efficiency of teams and work on initiatives to ensure progression and productivity improvements.
• Evaluate the performance of team members, provide constructive feedback, and ensure proper documentation according to HR processes.
• Implement performance management plans (PMP) for employees whose performance is below expectations.
• Resolve conflicts related to performance within teams, working closely with HR to ensure fair resolution.
• Analyze performance data to identify trends, patterns, and areas for improvement.

Collaboration with L&D Team -

• Collaborate closely with the Learning & Development team to ensure training programs are aligned with identified skill gaps and competency requirements.
• Provide input and guidance on the design and delivery of development initiatives to enhance employee skills and capabilities.
• Evaluate the effectiveness of learning and development programs in addressing talent gaps.

Employee Engagement & Retention -

• Develop and implement strategies and programs to enhance employee engagement, morale, and retention.
• Design and implement initiatives to address engagement challenges and foster a positive and inclusive work environment.
• Monitor turnover rates and analyze exit interview data to identify trends and recommend retention strategies for key roles.

HR Processes and Compliance -

• Design, document, and streamline HR processes related to talent management, ensuring efficiency and accuracy.
• Participate in HR audits and prepare reports related to talent management compliance.
• Maintain accurate and up-to-date employee records and documentation as per legal requirements.
• Identify areas for improvement in existing HR processes and implement solutions to enhance efficiency and effectiveness.

HR Policies:

• Develop, review, and update HR policies related to talent management, ensuring they are clear, consistent, and compliant with US state laws and organizational needs.
• Communicate HR policies and procedures to employees and managers, providing necessary training and clarification.

Analytics and Reporting:

• Compile and analyze HR metrics, such as performance, turnover, retention, and engagement, to identify trends and areas for improvement.
• Use data to create reports and dashboards, providing insights to leadership and stakeholders.

Skills Required:

• 9+ years of experience working with global teams in Talent Management and Development.
• Proven experience in leading the development and implementation of performance management systems, KPIs and workforce planning programs.
• Strong understanding of various stakeholders and their roles in an IT consulting organization.
• Strong leadership skills and the ability to effectively manage a team, providing direction, guidance, and mentorship.
• Knowledge of learning and development with the ability to conduct skill gap analysis and identify training needs to help manage career progression.
• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and delivered to customers.
• Experience working across both startups and large organizations is preferred.
• Strong experience with data analytics and presentation; experienced in interpreting performance data and statistics.
• Competence in building and effectively managing interpersonal relationships at all levels of the company.
• Strong problem-solving skills to address challenges and make informed decisions.
• Openness to change, embracing new technologies, and staying updated with industry trends.
• Ability to explain complex processes and employee development milestones clearly.
• Ability to think strategically and execute operationally.
• Salesforce experience will be good to have.
• Must be able to work according to EST Time Zone hours.

What we offer:

• Health (medical, dental, vision) benefits
• 401k
• Access to the leadership team
• The chance to work in a fast-paced environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact
• Monthly All Hands company meeting - ask me anything style discussions with our Leadership Team

MTX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.