Job Title: Pega QA
Location: Charlotte, NC
Position Type: Long term contract
Job Description:- Participate in a variety of functions within the digital environment.
- Identify opportunity for digital business plans, programs and initiatives within scope of responsibilities.
- Review and analyze basic content strategy/creation, customer experience, analytics/research or product management.
- Exercise independent judgment to guide medium risk deliverables.
- Present recommendations for resolving more complex situations.
- Exercise independent judgment while developing expertise in the on digital initiatives, policies, procedures and/or compliance requirements
- Collaborate and consult with digital consultants and managers on more complex digital initiatives, including internal/external customers if applicable
Required Qualifications:
- 2+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Qualifications:
- 1+ year experience in Pega Decisioning/ Pega Customer Decision Hub (CDH) or equivalent
- 1+ year in automation testing for REST APIs
- Issue management and help desk management experience.
- Training and documentation experience for product utilization
- Be responsible for the Analysis, user story definition and testing of omni-channel decisioning solutions that meet our business's requirements.
- Perform impact analysis of new decisioning logic changes introduced in the system.
- Create the test design and test cases for any new decisioning logic configured in the system.
- Ability to identify different scenarios of logic execution and challenge decision architects with the scenarios.
- Manage & maintain the regression testing process for the entire Decisioning logic.
- Communicate problems and solutions to both technical and non-technical audiences as well as translate business requirements and other information into accurate decisioning test designs.
- Commitment to an enthusiasm for success by ensuring that the delivered product if fully-functioning, performs to requirements defined and approved by the business, and meets or exceeds expectations.
- Interface with key stakeholders to evangelize the platform and continuously identify areas of improvement.
- Act as key participant in delivery planning.
- Review and analyze complex digital strategy for product/functionality/experience area.
- Strategically collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals.
- Participate in variety of complex functions within the decisioning engine and respective environments.
- Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements.
If you believe you are in the job market or interested in making a change, please email me the resume along with contact details on give me a call at
.
You may respond to me via email but please be sure to include your direct phone number so I can reach out to you quickly. In considering candidates for our various positions, time is of the essence and we are committed to responding to our clients promptly.
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