Patient Service Specialist

Overview:

Position: Patient Service Specialist

Location:1888 South Pinellas Ave. Ste A Tarpon Springs, FL 34689

Type of Employment: Full-time

Schedule: Monday-Thursday 7:00-7:00, Friday 7:00-4:00

Compensation: $16-$17/hour pending experience

When patients enter our outpatient physical therapy center in Tarpon Springs, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.

Check out the video below for additional insight into the work of our Patient Service Specialists.

Responsibilities:

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications:

Minimum:

High School Diploma or GED
Insurance Verification Experience
1 year of Front Desk Experience

Preferred:

1 Year of Medical Office Experience