Overview Patient Service Speicalist Palmer, AK Job Description When patients enter our centers, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Schedule: - Center Location: 304 West Evergreen Ave, Suite 101, Palmer, AK 99645
- Type of Employment: Full Time
- Hours: M-F
- Hourly Rate: $16.00 -$20.00 based on experience
Why Join Us: (benefits for full-time at 32+ hours/week) - Start Strong : Our mentorship and orientation programs ensure a successful transition
- Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
- Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
- Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Responsibilities Responsibilities We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
- Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
Qualifications Minimum Qualifications:
- High School Diploma or GED required
Preferred Qualifications:
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
Physical Requirements:
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Additional Data Equal Opportunity Employer/including Disabled/Veterans Apply for this job
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Job Post Information : Posted Date 4 days ago (5/19/2025 4:58 PM) Job ID 329784 Location US-AK-Palmer Experience (Years) 0 Category Administrative - Administrative Services Street Address 304 West Evergreen Ave Min USD $16.00/Hr. Max USD $20.00/Hr. Job Post Information : External Company URL Location : Zip 99645 Location : Street 40505 Palmer AK