Patient Service Representative Looking to elevate your career? Join us.
Work Location: 2141 K Street, NW Suites 100, 111, 200, 900 Washington, DC 20037
Work Hours: PRN, As Needed, Evenings 5:00pm-9:00pm and Saturdays, 7:30am-4:00pm
New State-of-the-Art Facility Coming Soon. We are thrilled to announce the upcoming opening of our
new, state-of-the-art facility, and we're looking for motivated, skilled individuals to join our growing team. This facility will feature cutting-edge technology, employee-centric amenities, and a prime location to provide the best possible experience for both our patients and staff.
What You Can Expect:Advanced Technology & Equipment: - New 3T Siemens MRI for high-quality imaging and advanced diagnostics
- New Siemens CT for enhanced diagnostic accuracy
- New Hologic Mammography Towers for both screening, diagnostics, and biopsies
Employee Perks & Amenities: - Free Gym Access with locker rooms and showers, so you can stay refreshed
- Paid Parking to make your commute more convenient
- Modern Employee Kitchen/Break Area for relaxing and recharging during your workday
- On-Site Secured Bike Storage to encourage an eco-friendly commute
- Great Central Location, conveniently located near public transportation options
- Commuter Benefits available for public transportation to help reduce your travel costs
Here is what you will need: - High School diploma;
- Two years of healthcare registration or customer service experience preferred;
- Basic knowledge of cash handling;
- Basic knowledge of medical terminology, strongly preferred;
- Ability to read, write, and comprehend simple instructions and short correspondence;
- Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
- Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
- Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative: - Provide services and support for the following areas:
- Understands, promotes and demonstrates the Washington Radiology Way
- Greet patients in a professional and friendly manner;
- Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
- Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
- Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
- Responsible for collecting patient payments which can include explaining benefits given from
- insurance verification when necessary;
- Prepare paperwork for future appointments incorporating additional paperwork needed for
- specific exams or payors as necessary;
- Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
- requests;
- Schedule and reschedule patients as necessary;
- Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
- Participate in front office training to stay abreast of front office policy and procedures
Why Washington Radiology? - A Great Place to Work for the third year in a row.
- Hourly Rate $19.00-$23.00 commensurate with experience
At
Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.
If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.