Position Summary
- Provides a high level of customer service to patients. Responsible for all non clinical aspects of patient care.
Primary Position Responsibilities
- Rev Cycle, Insurance Eligibility and Payments
- Registration and Checkout
- Scheduling
- Electronic Health Record
- General Office Duties
Work Contact Group (Internal/External)
- HMC Employees, Providers, Patients & Families, Visitors, Vendors/Representatives
Reporting Relationships
- Reports to (position):
- Office/Practice Manager, Front Office Coordinator and/or Supervisor, Practice Director, Operations Manager
- Supervises (position(s):
- None
Qualifications
- Minimum Education:
- Required:
- High School Diploma or Equivalent
- Preferred:
- None
- Minimum Years of Experience (Amount, Type and Variation):
- Required:
- None
- Preferred:
- 1-3 years experience in a Medical Office
- License, Registry or Certification:
- Required:
- None
- Preferred:
- None
- Knowledge, Skills and/or Abilities:
- Required:
- Excellent communication skills, detail oriented, multi-tasking skills, telephone etiquette
- Preferred:
- Knowledge of general office equipment