Remote Patient Service Representative (Full-Time)

We are seeking a compassionate, detail-oriented, and tech-savvy Remote Patient Service Representative to join our growing healthcare support team. In this role, you'll serve as the first point of contact for patients, helping ensure a seamless and supportive care experience from the comfort of your own home.

Key Responsibilities:

Answer inbound calls, emails, and messages from patients in a professional and empathetic manner

Schedule and confirm patient appointments using internal scheduling software

Provide information about services, policies, and procedures

Assist with billing inquiries and insurance verification

Document all interactions accurately and efficiently

Collaborate with healthcare staff to coordinate patient needs

What We're Looking For:

Excellent communication and customer service skills

Ability to multitask and work independently in a remote environment

Comfortable using computers, web-based systems, and communication platforms

Prior experience in healthcare or call center environment is a plus but not required

High school diploma or equivalent

Compensation & Benefits:

Competitive hourly rate ($25-$35/hr based on experience)

Weekly pay

Remote training and onboarding provided

Flexible work schedule options available

Opportunity for long-term growth within a supportive team environment