Position Summary
Responsible for greeting patients, processing paperwork for visits, scheduling appointments, providing patient assistance, collecting appropriate co-pays, obtaining authorization for visits and procedures, answering phones, taking messages and/or refers to appropriate employee in a timely manner, and special projects as needed for Pain management.
Primary Position Responsibilities
- Completes intake and schedules and register patients
- Responsible for communication interdepartmental and intradepartmental. Provides information to patient and families
- Completes all insurance responsibilities for efficient reimbursement.
- Performs clerical duties
Qualifications
Minimum Education:
Required:
HS Diploma or Equivalent
Minimum Years of Experience (Amount, Type and Variation):
Required:
Exposure to a medical facility with experience in appointments, registration, and insurance authorization.
License, Registry or Certification:
Required:
None
Knowledge, Skills and/or Abilities:
Required:
Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload. Good communication skills, detailed oriented, multi-tasking skills, computes, fax, copiers and general office equipment.
Preferred:
Competent use of Microsoft applications