Description In this position, you will provide direct support to the physicians and patients for assigned physicians. Major duties include, but are not limited to:
- Acting as a liaison for the patients and physicians in the practice
- Assisting patients in accessing service within the health system
- Facilitating communication with referring physicians
- Referring patients to appropriate resources
- Providing follow-up through telephone and EPIC/Care Connect
Salary Range: $29.42 - $42.14/hr
Qualifications Required:
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
- Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
- Ability to creatively integrate competing demands into a productive working environment.
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
- Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
Preferred:
- Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs.
- Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work.
- Familiarity and knowledge of authorization process and managed care programs.
- Knowledge of specific specialty practice and workflows.