Job title: Patient Services Representative
Job Location: Beverly Hills, CA 90211
Job Duration: 3 months
Pay Range- $20/Hr. to 25/hr.
Shift: 8 hours between 08:00-20:00 and 1 weekend day per month.
Job Summary:
Primary point of contact for patient relations in person and by phone
Greet patients and assist in resolving patient concerns and escalating as appropriate
Check patients in/out and collect co-payments, give receipts, and reconcile payments
Verify patient demographics and insurance information in CS-Link/Epic
Schedule appointments and complete patient registration
Process and track referrals and authorizations for various insurance types
Handle patient/provider correspondence
Explains policies, procedures, or services to patients
Sanitize workspace using provided supplies and following department guidelines
Experience with medical insurance, referral processes, and benefit plans
1 year of recent experience working in an outpatient clinic or medical office setting
Ability to read, understand, and respond to detailed oral and written instructions
Software Required
CS-Link/Epic