Patient Sales Coordinator MA

Benefits:

401(k)

Employee discounts

Paid time off

Job Responsibilities:

Serve as the primary point of contact for prospective and existing patients, providing information on cosmetic procedures and pricing.

Conduct consultations, answer inquiries, and guide patients through the scheduling and pre-operative process.

Utilize sales techniques to convert leads into scheduled treatments and maintain strong patient relationships.

Maintain and update patient records, ensuring accuracy and confidentiality.

Assist in post-operative follow-ups and provide patient education as needed.

Create and manage engaging social media content to enhance brand presence and attract new clients.

Develop marketing campaigns, collaborate with influencers, and monitor online engagement to drive business growth.

Coordinate and participate in promotional events to increase patient outreach.

Support front desk operations, including scheduling, phone calls, and administrative tasks.

Qualifications:

Medical Assistant Certification (Required).

Experience in patient sales, consultations, or customer service within a medical or cosmetic setting.

Strong understanding of social media marketing and experience managing platforms like Instagram, TikTok, and Facebook.

Knowledge of medical terminology and cosmetic surgery procedures is a plus.

Excellent communication and interpersonal skills.

Ability to multitask and maintain a high level of organization.

Bilingual (Required).