Patient Safety Assistant Coordinator (PSAC) - JBSA Lackland with Security Clearance

Patient Safety Assistant Coordinator R&K Enterprise Solutions, Inc. (R&K) is a certified Service-Disabled Veteran Owned Small Business (SDVOSB) with core capabilities in Mission Support, Engineering and Logistics, Cybersecurity and Intelligence, Environmental and Emergency Management, Exercise and Training, and Defense Healthcare in support of our Defense, Intelligence, and Federal Civilian customers. R&K supports the Defense Health Agency (DHA) and the Chief of Air Force Patient Safety, who has responsibility within the Air Force Medical Service (AFMS) for managing the Air Force (AF) Patient Safety Program (PSP). The DHA PSP is dedicated to providing safe, effective, evidence-based healthcare to beneficiaries. It seeks to develop a healthcare organization where proactive risk identification, data-driven assessment, and reliable processes are the foundation for safe care. R&K supports the DHA PSP by providing expertise and assistance in accomplishing the PSP objectives within DHA, AF Major Commands (MAJCOM) and Military Treatment Facilities (MTF). R&K supports the DHA by providing highly qualified and experienced patient safety professionals at numerous MTFs and by providing training and training materials to foster a workplace-based safety cultural transformation, guided by our experts in patient safety. Title: Patient Safety Assistant Coordinator (PSAC) Location: Joint Base San Antonio (JBSA) Lackland AFB, TX Duration: Permanent/ Full-Time Clearance: Tier 1 (NACI) Investigative Clearance / Background Investigation Start Date: Upon Approval Duties: The PSAC will provide support for the Patient Safety Program support and data analysis functions at the MTF. This includes supporting, advising, and making recommendations to the MTF on administration, management, and daily operation of the program including adherence to established policies and procedures, as well as identification of risk reduction strategies from analysis of healthcare information. These services are provided as contract support for the Executive Staff of Chief of Medical Staff (SGH). 5.2.2 Collaborate closely with the DHA PS Network Leads, and Patient Safety Specialist (PSS). Coordinate with the PSS, Quality Management (QM), Risk Management (RM), and Performance Improvement (PI) personnel. Additionally, to other service MTFs, as necessary. Provide consultation on MTF root cause analysis (CSA), Proactive Risk Assessment (PRA)s, medication and non-medication event reporting, and other PS initiatives from a data analysis perspective, verifying the development and use of appropriate performance measures. In order to carry out these functions, the PSAs shall have access to all necessary and relevant MTF appropriate data. Support, advise, and make recommendations to the MTF and provide support in performing tasks related to administrative, clinical, educational, and research components of PS, including but not limited to the following: Patient Safety Alerts, Notice to Airmen (NOTAMS), NPSGs, Sentinel Event Alerts, and community health issues IAW DHA-PM 6025.13, Vol 2, Tiered Communications. 5.2.3 Provide support and collaborate with PS, RM, QM, and PI personnel and other related functions on all aspects of the PSP, with particular emphasis on performing data analysis. 5.2.4 Provide support, advise, and make recommendations to the MTF PSS to develop, coordinate, and execute PRA plans to identify, reduce, and prevent, wherever possible, risks to safe care. PS activities under this plan include but are not limited to preventable medical event and near miss reporting, analysis of near miss and lesser harm events, CSAs on higher severity events and others as indicated, PRAs, communication, and team training. Follow DHA PM 6025.13, Vol 2. 5.2.5 Provide support to MTFs to identify key performance measures directed at risk identification, reduction, and prevention. Communicate these performance measures to MTF leadership, appropriate committees, functions, and individuals. 5.2.6 Serve as a PS resource for both programmatic and data analysis functions and confer with all levels of personnel to provide support with the development of program plans directed at risk identification, reduction, and prevention to decrease both the frequency and severity of preventable medical events and harm to patients. PSAC personnel shall provide support to MTF staff with data collection and analysis of PS-related PI projects. 5.2.7 Event and Near Miss Reporting: Serve as a resource to ensure compliance with DHA mandated analysis and patient reporting systems, JPSR system and provide consultation on how the MTF uses this data to identify system and process issues that could have or did result in harm. Provide support to MTFs to clarify the classification of each reported event and make recommendations to determine the level of assessment required. 5.2.8.1 Task 1: Utilize facility level JPSR data, event reports, PI project data, and other appropriate data sources to produce analyses useful in the execution of the facility PS program. These analyses will be in the form of written reports, graphs, charts, and other methods useful in translating raw data into actionable information that will allow for the establishment of PS priorities and targets of improvement within the MTF. 5.2.8.2 Task 2: Work with MTF to verify AF and DHA directives are met. This specifically includes support in the development of the MTF's monthly and annual reports, FMEAs, PRAs and CSAs. 5.2.8.3 Task 3: Collaborate with other MTF staff on items/issues related to risk identification, risk assessment, and risk control across all areas of the MTF. These areas include, but are not limited to: PI, IC, FM, Safety, Medical Logistics (ML), MEMO, MERC, IM/IT, Education and Training, Pharmacy and Therapeutics, BE, and other services. 5.2.8.4 Task 4: Work with MTF to verify all PS events are reported according to DHA-PM 6025.13, Volume 2. Contractors shall, in collaboration with PSS/Patient Safety Manager (PSM), monitor the reporting process, analyze events, take appropriate action, and consult with DHA quality, risk, and PI managers as appropriate. 5.2.8.5 Task 5: Collect, collate, analyze, and display data from MTF event reviews, CSAs, PRAs, and other sources to prepare lessons learned to the MTF and DHA. Disseminate information to appropriate consultants and enlisted and officer SMEs for PS improvement purposes. 5.2.8.6 Task 6: Serve as expert advisor to MTF personnel on the use of analytical tools, e.g., flowcharting, statistical process control, etc., in PS-related PI activities. 5.2.8.7 Task 7: Provide support with the development of proactive approaches to enhance and sustain PS by providing best practices to the MTF. Provide support in developing creative approaches to control risk and apply successful safety principles from other agencies. 5.2.8.8 Task 8: Produce comprehensive analytic reports each year and present results to MTF leadership through appropriate functions. Provide support in transforming data to information for decision-making. Requirements: The candidate shall meet the following qualifications: A bachelor's degree, preferably in a healthcare-related field, Business Administration (BA), Information Systems (IS), or equivalency in degree programs that include data analysis and statistical analysis. A minimum of two (2) years of experience at a healthcare facility. Experience in an inpatient or outpatient medical facility is required, military healthcare experience highly desired. Proficiency skills in Microsoft Suite of tools including Outlook, Word, Excel, and PowerPoint is required. Understanding of Microsoft Access, Visual Basic, and SQL is preferred. The ability to work independently, organize time, and manage multiple projects simultaneously. Possess the ability for "attention to detail" and the ability to effectively communicate PS concepts to leadership and DHA Patient Safety. Knowledge of The Joint Commissions (TJCs) accreditation standards, process, PS initiatives, and patient safety goals is preferred. Experience with performing CSAs, PRAs, and Performance Improvement (PIs) are highly desirable but able to be acquired after DHA start. Effective team and interpersonal skills. Must possess ability to work collaboratively with RM and QM; sits on the Executive team and fills in for the PSM as needed. Government PSM will work side by side with the PSAC rather than a supervisory role over the PSAC. The PSM and PSAC align with the Chief of Medical Staff /Chief Medical Officer of the organization. R&K Enterprise Solutions, Inc. is an equal opportunity affirmative action employer committed to cultural diversity and compliance. All qualified women, minorities, individuals with disabilities, and veterans are encouraged to apply for R&K job vacancies. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.