Patient Recruitment Representative (Bilingual - English/Spanish) NYC - Remote / Hybrid
Location: Remote (Hybrid in Bronx starting Sept 2025)
Employment Type: Full-time
Compensation: Competitive base salary plus generous bonus incentive plan
We're looking for a high-energy, bilingual Patient Recruiter to join our team and help us connect qualified patients to life-changing clinical trials.
In this role, you'll be the first point of contact for our NYC leads. You'll conduct pre-screening calls, determine eligibility based on study criteria, and book in-office screening appointments.
If you've got a background in healthcare, are fluent in Spanish and English, love talking to people, and have a sales-minded attitude, we want to hear from you.
What You'll Do
-Call and pre-screen warm leads to determine study eligibility
-Work and manage leads using our CRM system
-Schedule qualified patients for in-office screenings
-Follow up consistently to reduce no-shows and increase conversion
-Collaborate with our marketing, recruitment, and clinical teams to meet enrollment goals
What We're Looking For
-Bilingual - Fluent in English and Spanish (required)
-Medical background - Experience in dermatology is a big plus
-Sales experience - You're hungry, persistent, and results-driven
-Tech-savvy - Quick to learn systems; CRM experience is a bonus
-Customer service skills - You know how to make people feel heard and supported
Schedule & Location
Full-time, Monday-Friday with a few hours of coverage needed also on weekends to reach out to new leads.
Company Description
At Equity Medical, we foster centers of excellence for dermatologic, allergic, and other diseases by working with innovative biopharma groups and patients in both urban and rural settings. Our efforts focus on developing novel treatments through research for challenging diseases.
If interested, please email with an up-to-date CV and why you are interested in the role. Thank you.