Patient/Office Coordinator

Russell, Kentucky

 King's Daughters
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  • JOB SUMMARY
    • Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing.
  • DUTIES AND ESSENTIAL FUNCTIONS
    • Overall performance rating of below indicated essential job duties:
    • Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner.
    • Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information.
    • Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit.
    • Insurance verification prior to patient visit, when applicable.
    • Manage office correspondence, medical record documentation, and process medical records requests.
  • EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS
    • Minimum requirement:
      • High School diploma or GED
      • Must be able to type 35 correct words per minute
    • Preferred qualifications:
      • One year experience in medical office setting
  • WORKING ENVIRONMENT
    • Works indoors in an office/clinic setting
    • The noise level is usually moderate
  • PHYSICAL DEMANDS
    • Constantly required to maintain a stationary position behind a computer.
    • Frequently required to move about inside the department.
    • Constantly required to communicate telephonically and face to face with colleagues and customers.
    • Constantly required to operate a computer and telephone.
    • Constantly required to lift and/or move up to 10 pounds.
    • Frequently required to lift and/or move up to 25 pounds.
    • Occasionally required to lift and/or move up to 50 pounds
    • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception
Date Posted: 01 May 2025
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