PATIENT COORDINATOR JOB DESCRIPTION
Call patients to review biopsy results and discuss treatment recommendations.
Schedule procedures based on the plan in the results log.
Schedule Mohs appointments and do Mohs consults as well as co-schedule with other surgical offices when needed.
When referring patients out - fax pertinent records and coordinate appointments and email photos as needed.
Check voicemail/email every 1-2 hours.
Answer incoming calls.
Check intramail throughout the day.
Check prelim notes throughout the day.
Make 2 nd and 3 rd calls every 2 weeks.
Send out letters to non-compliant patients.
Register and confirm patients in iPledge.