Position Title: Patient Care Coordinator Worksite Type: Fully On-Site
Work Location: Davenport, FL 33837 Category: Healthcare
Employment Type: Contract Compensation: $15-16/hour
Shift: Monday-Friday 8:00am -5:00pm
Description and Responsibilities:
- Greet and assist patients upon arrival, managing wait times.
- Handle check-in and check-out processes, including insurance verification, pre-authorizations, and document management.
- Collect co-payments, co-insurance, and deductibles; provide receipts.
- Assist walk-in patients and visitors.
- Answer phone calls, schedule appointments, redirect calls, and address inquiries or concerns.
- Manage medical records (maintaining, filing/scanning, and preparing schedules).
- Process requests for medical records release and maintain logs.
- Collaborate effectively with patients, employees, and the public.
- Perform additional duties as assigned.
Qualifications:
- High School Diploma or GED equivalent.
- At least 1 year of customer service experience with the ability to multi-task and resolve patient concerns.
- Basic knowledge of software applications like Microsoft Word, Excel, and Outlook.