Patient Administrative Coordinator/Patient Floor Coordinator

Job Title: Patient Administrative Coordinator

Location: North Scottsdale, AZ (Near East Bell Road and the 101)

Compensation: $50,000.00 - $55,000.00 (Dependent on Experience)

Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401k)

Schedule: On-site Monday through Friday. 9:00 a.m. to 5:00 p.m. No nights, no weekends, and no major holidays.

About the Role:
The Patient Administrative Coordinator (PAC) or Patient Floor Coordinator is a vital member of our clinical support team, serving as a liaison between patients, providers, and multiple departments. This role primarily supports remote patients returning for continued care, and ensures seamless communication and coordination throughout their treatment experience.

Key Responsibilities:

• Serve as the main point of contact for an assigned group of remote patients returning to Envita.

• Act as a liaison between patients, doctors, and assigned care coordinators to ensure patient needs are communicated and met in real time.

• Greet and support patients when they are physically in clinic, ensuring a warm and organized experience.

• Triage acute or fast-moving needs (e.g., referrals, prior authorizations) for non-active floor patients.

• Collaborate with multiple coordinators to support department operations and workflow.

• Provide assistance with lab kits, paperwork, and other administrative needs.

Qualifications:

• A servant's heart with a strong desire to support and advocate for patients.

• High emotional intelligence and strong interpersonal skills.

• Excellent multitasking abilities and organizational skills.

• Proficient computer literacy and comfort with navigating various software systems.

• Previous experience in a healthcare or patient-facing administrative role is preferred.