Patient Access Service Representative

Part-time, 16 Hours/weekEvenings, M-F & Every other weekend/holiday rotationOnsite Akron, OH Summary:

The Patient Access Service Representative performs initial contact for all patient access admitting services duties.

Responsibilities:

•  Performs initial contact for all patient access admitting services duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity.
•  Processes medical records discharges and retrieve medical records, as applicable.
•  Schedules all outpatient surgery tours.
•  Registers complete and accurate social, demographic and financial information to create the patient's record in the system.
•  Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance.
•  Prepares forms and patient ID cards.
•  Confirms financial eligibility when applicable.
•  Processes the patient record and financial folders.
•  Maintains/controls on the cash flow of payments and daily deposits.
•  Other duties as required. Other information:

Technical Expertise

•  Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is required.
•  Experience with medical terminology knowledge or documented certification of class completion is preferred.
•  Experience with interacting with patient/customers i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable with the understanding of their needs for self-respect and dignity is required
•  Experience working with all levels within an organization is required.
•  Experience in healthcare is preferred.
•  Proficiency in MS Office Outlook, Excel, Word or similar software is required. Education and Experience

•  Education: High school diploma or equivalent is required.
•  Years of relevant experience: Minimum 2 years is preferred.
•  Years of experience supervising: None. Part Time

FTE: 0.040000

Status: Onsite