Patient Access Manager I
Employment Type: Direct Hire
Location: Little Rock, Arkansas
Salary: $59,000 - $83,000
Job Description:
Wheeler Staffing Partners is seeking a Patient Access Manager I for our client in Little Rock, AR area. This is a 100% onsite leadership role responsible for managing patient access operations, overseeing financial clearance activities, and ensuring compliance with hospital policies.
Key Responsibilities:
Operational Leadership:
- Assist in short- and long-range planning for Registration Process areas, including pre-service and point-of-service financial clearance activities.
- Develop and implement action plans to improve operational performance.
- Manage operational metrics to ensure the department meets client goals, including SLAs and budgetary guidelines.
Staffing & Team Development:
- Oversee staffing activities including hiring, selection, orientation, training, and performance management.
- Mentor supervisors and ensure staff engagement, aligning them with the organization's mission and strategy.
- Communicate proactively with leadership to ensure professional growth and departmental success.
Policy & Compliance:
- Enforce departmental policies, procedures, and work rules in accordance with hospital policies.
- Assist in the development of new policies aligned with corporate guidelines.
- Communicate operational updates to the Director and CFO, identifying problems and recommending solutions.
Supervisory Responsibilities:
- Direct Reports: Supervisor, Patient Access (PA)
- Indirect Reports: PA Representatives (I-IV)
- Reports to: Director I or II onsite
- Leadership: Can be a standalone leader at a clinic facility; must be Manager, PA I if Patient Access Director is onsite.
Required Skills & Qualifications:
- Education: High School Diploma or equivalent required; college degree preferred.
- Experience: 3-5 years of healthcare supervisory experience preferred.
- Technical Knowledge: Strong understanding of Revenue Cycle Management, regulatory agencies, and healthcare IT systems.
- Skills:
- Excellent interpersonal, organizational, and leadership skills.
- Ability to manage operational metrics and drive performance improvements.
- Strong written and verbal communication abilities.
Work Environment & Physical Demands:
- Setting: Hospital work environment.
- Physical Requirements: Must be able to work in a seated position.
- Schedule: Must be available as needed based on departmental/system demands, including on-call responsibilities.
Vaccination & Compliance Requirements:
Candidates must comply with all required vaccinations and screenings, including COVID-19 and influenza vaccinations, as mandated by law and hospital policy.
If you have the required healthcare leadership experience and are looking for a growth opportunity, we encourage you to apply.