Join 1 Resource Group as a Parts Sales and Service Coordinator, where you will play a pivotal role in supporting our customers and contributing to the overall success of our operations in Elizabethtown, KY. This position demands a proactive, organized individual who excels in customer service and has a strong knowledge of parts coordination.
Your main responsibilities will involve:
- Managing customer orders for parts while ensuring prompt and accurate delivery.
- Assisting customers with inquiries regarding parts, pricing, and services.
- Collaborating with service teams to effectively schedule service appointments.
- Keeping accurate documentation of inventory levels and customer interactions.
- Providing valuable feedback from customers to enhance service offerings.
- Promoting new parts and services to customers to drive sales.
Your efforts will help us build strong, lasting relationships with our valued clients.
Requirements To be considered for this role, you should meet the following criteria:
- A high school diploma or equivalent is required; further education in business or related fields is a plus.
- Proven experience in customer service or parts coordination is essential.
- Outstanding communication skills and the ability to foster strong customer relationships.
- Strong organizational skills and keen attention to detail.
- Familiarity with Microsoft Office Suite and CRM systems is important.
- Must be a proactive problem-solver with a customer-centric mindset.
- A valid driver's license with a clean driving record is required.
Benefits - Medical/Prescription
- Dental
- Vision
- Vacation
- 10 Holidays
- 401K
- Life Insurance