Req Number AUT-25-00013
Open Date 4/3/2025
Position Parts Manager
Location Key Hyundai of Milford
About the Organization Key Cars is one of the fastest growing retail automotive dealer groups in Connecticut. Our mission statement is that we are solution providers and not product pushers and we believe everyone deserves to drive a nicer, newer car. You will be an integral part of ensuring our customers find solutions to their transportation needs. We work exceptionally at Key Cars, doing whatever the job is to the best of our ability. We all pledge to provide our customers exceptional service and exceptional solutions at every opportunity.
DescriptionJob Title: Parts ManagerDealership: Key Hyundai of Milford
Location: Milford, Connecticut
About Us Key Hyundai of Milford is a leading automotive dealership committed to providing exceptional customer service and a positive, supportive work environment. We value our employees and offer opportunities for growth and advancement. We are looking for a highly motivated and experienced Parts Manager to join our team and lead our parts department to success.
Summary The Parts Manager is responsible for the efficient and profitable operation of the dealership's parts department. This includes managing inventory, supervising staff, ensuring excellent customer service, and achieving sales and profit goals. The ideal candidate will have a strong understanding of automotive parts, excellent leadership skills, and a passion for exceeding customer expectations.
Essential Duties and ResponsibilitiesLeadership & Management - Hire, train, motivate, and supervise parts department staff, fostering a positive and productive team environment.
- Conduct regular performance evaluations, provide constructive feedback, and implement development plans.
- Hold regular department meetings to communicate goals, address challenges, and promote teamwork.
- Monitor employee performance and address any disciplinary issues in accordance with company policy.
Inventory Management - Maintain a well-organized and accurate inventory to meet the needs of the service department, body shop, wholesale accounts, and retail customers.
- Establish and monitor inventory levels, ensuring optimal turnover and minimizing obsolescence.
- Implement and oversee efficient stock order procedures, including special orders.
- Analyze inventory data to identify trends, forecast demand, and adjust purchasing strategies accordingly.
- Ensure all parts are properly tagged and tracked to maximize factory credits.
Sales & Profitability - Develop and implement pricing strategies to achieve gross profit targets while maintaining customer satisfaction and loyalty.
- Develop and manage a successful wholesale parts program, building strong relationships with accounts.
- Monitor sales performance, analyze key metrics, and implement strategies to drive revenue growth.
- Develop and execute sales promotions and marketing initiatives to attract new customers and increase sales.
- Prepare and manage the department's annual operating budget.
Customer Service - Ensure that both internal (service/body shop) and external customers receive exceptional service.
- Develop and enforce customer service guidelines to maximize customer satisfaction.
- Handle customer inquiries and resolve complaints promptly and professionally. Operations & Compliance
- Maintain a clean, safe, and organized work environment.
- Ensure compliance with all federal, state, and local regulations.
- Coordinate the efficient flow of paperwork and shipping/receiving activities.
- Monitor daily reports (e.g., DOE, DOC) and utilize a lost sales tracking report to identify areas for improvement.
QualificationsEducation and Experience - Minimum of 3 years of experience as an Automotive Parts Manager.
- High school diploma or equivalent; Bachelor's degree in business or a related field is a plus.
- Proven track record of achieving sales and profit goals in a parts department.
Skills and Abilities - Strong leadership, management, and team-building skills.
- Excellent communication, interpersonal, and customer service skills.
- In-depth knowledge of automotive parts and inventory management systems.
- Proficiency in Microsoft Office Suite and dealership management software.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to read, analyze, and interpret financial reports and other business documents.
- Strong mathematical skills, including the ability to calculate figures and percentages.
Licenses and Certifications - Valid driver's license and clean driving record.
Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasonable accommodations will be made for qualified individuals with disabilities.
Benefits - Top Rated Medical/Dental Benefits
- $25,000 Free Life Insurance
- 401(k) with company match after one year
- Paid Vacation
- Employee Pricing Program on New Hyundai's
- Fun, energetic environment with lots of employee appreciation events
- Employee referral program
- Much more.
To Apply Please submit your application, resume and cover letter through the Apply link in this ad.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Number of Openings 1
Full-Time/Part-Time Full-Time
Exempt/Non-Exempt Exempt
Category Automotive Parts
Tags Parts Manager, Automotive Parts, Inventory Management, Dealership, Milford Connecticut, Hyundai, Customer Service, Sales, Management, ASE Certification, Hiring, Key Hyundai of Milford, Automotive, Job, Career, Inventory Management, Automotive, Dealership, Job, Career, Hiring, Employment, Management, Supervisor, Leader, Milford Connecticut
This position is currently accepting applications.