We are working with a commercial dealership based in Thetford, Norfolk. They are in need of a Parts Advisor.
Employee Benefits
- Overtime payment.
- Bonus Scheme.
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.
Working Hours
40 hours per week, Monday to Friday
Main Duties and Responsibilities
- Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone
- Ability to organise and prioritise work effectively to achieve targets in a timely and efficient manner
- Sets high standards for self and others; works effectively in partnership with all colleagues; supports with actions that secure achievement of the team objectives
- Excellent organisational skills in a customer service environment
Person Specification
- Prior knowledge of the automotive industry.
- Experience with accounting and payment processes including invoicing and payment collection
- Computer literate (word, excel and outlook).
- Excellent administration skills.
- Enthusiastic.
- Approachable.
- Outstanding organisation skills.
- Good clear telephone manner.
- Customer service driven.
- Strive to ensure customer satisfaction at all times.
If this role sounds like the opportunity you've been looking for then please apply for this position today.