Job Summary
We are seeking a dedicated and experienced PACS Administrator to join our dynamic IT team. The ideal candidate will be a career-minded, bilingual (Spanish/English) IT professional with a strong background in technical support within high-volume, 24x7 environments. The PACS Administrator will play a key role in supporting and managing the Picture Archiving and Communication System (PACS) and ensuring seamless operation and integration within our healthcare facilities
Essential Job Functions
- Oversee the day-to-day operation of PACS equipment, including image workflow, archiving, auto routing, and prefetching.
- Provide tier two and tier three support for multiple radiology PACS systems. Troubleshoot and resolve software, hardware, and connectivity issues.
- Work closely with HIM, IT departments, and clinical staff to ensure timely and complete capture of DICOM digital image data into the PACS system.
- Act as a liaison between departments and vendors for system upgrades, planning, testing, troubleshooting, validation, and implementations.
- Provide training and technical support to end-users, including operations personnel, physicians, and other healthcare professionals.
- Manage user credentials for Active Directory, Email, Mobile Iron, and Brivo Security. Support and manage mobile devices, including PCs, smartphones, tablets, and more.
- Conduct key metric reporting and analysis to identify performance improvements and optimize processes.
- Participate in budget planning and coordinate upgrades, software installations, and migration efforts.
- NOTE: The list of tasks is illustrative only, and is not a comprehensive list of all functions and tasks performed by position.
Other Essential Tasks/Responsibilities/Abilities
- Must be consistent with Femwell's core values.
- Excellent verbal and written communication skills.
- Professional and tactful interpersonal skills with the ability to interact with a variety of personalities.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with proven ability to meet deadlines and work under pressure.
- Ability to manage and prioritize multiple projects and tasks efficiently.
- Must demonstrate commitment to high professional ethical standards and a diverse workplace.
- Must have excellent listening skills.
- Must have the ability to maintain reasonably regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards and organization attendance policies and procedures.
- Must maintain compliance with all personnel policies and procedures.
- Must be self-disciplined, organized, and able to effectively coordinate and collaborate with team members.
Education, Experience, Skills, and Requirements
- Bachelor's degree in information technology, Business, or related field required.
- At least three to five years of related experience.
- Three years of experience working with Python, Power BI, and other technology.
- Knowledge of HIPAA Security preferred.
- Hybrid rotation schedule and/or onsite as needed.