Nice to meet you, we are Suzano.
At Suzano, we believe innovation and sustainability go hand in hand. This union gave rise to a meaningful attitude: innovability, which guides us in thinking outside the box and looking beyond to tackle the challenges of the 21st century. We plant and grow trees. We transform this renewable raw material into innovative and sustainable bioproducts that are part of the everyday life of over 2 billion people. We cultivate life on the sheet of the notebook that teaches children, in the diaper that protects babies, in the biodegradable cup of coffee that does not harm the environment, in absorbent papers and in the convenience of using sustainable packaging.
WATCH OUR PURPOSE VIDEO:
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We are the same and different. Singular and plural. Here you can discover new challenges, new horizons, new goals and even more about yourself.
WHAT DO WE EXPECT FROM YOU?
We are seeking a Packaging and Specialty Papers Process Excellence Specialist to join our Biopulp Paper Process Excellence team at Suzano. This professional will play a critical role in advancing our strategy by delivering technical expertise and supporting strategic customer projects focused on packaging and specialty paper solutions.
In this role, you will act as a technical expert, working alongside commercial and R&D teams to ensure product success, identify innovation opportunities, and co-create sustainable solutions with our clients across North America, EMEA, and beyond.
QUALIFICATIONS:
- Bachelor's degree in Chemical Engineering, Process Engineering, or Pulp and Paper Engineering.
- At least 5 years of experience in paper manufacturing (process, operations, R&D, engineering, or quality), preferably in packaging or specialty papers.
- Strong knowledge of the Pulp and Paper industry.
- Fluent in English (spoken and written).
- Availability to travel up to 50%, especially within North America, EMEA, and occasionally to Brazil.
- Experience in customer-facing roles, particularly in technical services or technical sales.
- Solid communication and negotiation capabilities.
- Experience with innovation projects, especially those involving cross-functional collaboration.
- Knowledge of data analysis tools or process simulation software is a plus.
- Additional languages (Portuguese or Spanish) are an advantage.
WHAT ARE YOU GOING TO DO:
- Provide Level 2 technical support to strategic customers, including diagnostics, audits, and simulations to improve paper production processes.
- Act as a subject matter expert in trials, application testing, and troubleshooting, especially during the implementation of new solutions.
- Lead pilot projects and support the roll-out of new products, ensuring technical alignment with client expectations.
- Work closely with commercial and innovation teams to bring customer feedback into product development and R&D.
- Participate in client visits to deliver high-impact technical experiences and build long-term strategic relationships.
- Maintain up-to-date, structured customer data to support strategic decision-making in sales and marketing.
- Design technical workshops and facilitate collaboration across Suzano's global teams.
- Manage a portfolio of technical projects with ownership, agility, and analytical mindset.
We are pleased to offer an attractive compensation and benefits package for this role, which includes:
- Variable Compensation: Enjoy a competitive bonus program
- Paid Time Off (PTO): Start with 18 business days of paid time off to relax and recharge.
- Birthday Off: Celebrate your special day with your loved ones, your birthday is on us.
- 401(k) Retirement Plan: Suzano offers a monthly company match to help you save for the future.
- Life Insurance: Group life insurance coverage provided according to Suzano's corporate policy.
- Parental Leave
- Health Insurance: Suzano pays 100% of the cost, no paycheck deductions. Coverage includes:
- BCBS Blue Options
- Transamerica GAP Insurance
- Principal Dental, Vision, and Disability Insurance (Short and Long Term)
- Subsidized Gym Memberships: Support for your fitness goals with subsidies for gyms and studios.
- Employee Assistance Program (EAP): Resources and support for personal and professional challenges.
This is an exciting opportunity to join a dynamic and growing team at Suzano North America, where your contributions will make a meaningful impact.
As a global company, we take pride in our diverse workforce and place a strong emphasis on equal opportunities and diversity. We invite everyone who is enthusiastic about our company to apply, regardless of age, disability, ethnic origin, gender, or religion.
If we have piqued your interest, we look forward to receiving your application.