Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama's Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest service excellence. Be a part of a historic destination known for its exceptional hospitality and unforgettable guest experiences-
The Grand Life is calling, come share it with us. As a
Night Audit Clerk, you will be a vital part of our overnight operations, ensuring a seamless guest experience while maintaining financial accuracy and operational readiness for the following day. This position combines guest service responsibilities with critical financial reconciliation duties, supporting both our hospitality goals and back-office precision.
Key Responsibilities:- Guest Arrival & Departure: Manage late check-ins and early check-outs, ensuring smooth and efficient processes while maintaining a warm, welcoming presence.
• Room Assignments: Accurately assign rooms based on rate plans, location preferences, guaranteed room types, group blocks, and Marriott Bonvoy member profiles.
• Issue Resolution: Professionally address and resolve guest concerns with empathy and promptness to ensure complete satisfaction.
• Nightly Financial Audit:
- Conduct audits of various financial transactions to verify data accuracy.
- Balance individual profit center codes and reconcile discrepancies.
- Perform calculations, post room and tax charges, and validate room rates and market codes.
• Reconciliation Duties: - Balance hotel credit cards for Rooms, Food & Beverage, and Golf transactions.
- Reconcile Front Desk, Food & Beverage, and Golf Pro Shop cash drawers.
• Folio Adjustments: Post late charges and make guest check corrections for early departures.
• Report Generation: Run required computer reports and compile the daily revenue summary.
• Shift Transition: Organize the front desk by 6:30 AM to ensure a smooth handover to the morning team.
Perks & Benefits:- Health, Dental, and Vision Coverage: Comprehensive insurance plans including FSA and HSA options.
• 401(k) with Company Match: Secure your future with a company-supported retirement plan.
• Exclusive Discounts: Receive discounted stays, dining, golf, and retail across PCH properties and globally through Marriott.
• Career Growth: Take advantage of training programs and advancement opportunities within the PCH Hotels & Resorts family.
Join our team at the Grand Hotel Golf Resort & Spa, where
hospitality with heart & soul is more than a motto-it's a way of life. Help us continue our tradition of excellence by ensuring every guest ends and begins their day with exceptional service and a flawless experience.
Apply today and start your Grand journey. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.