Overnight Customer Care Specialist Competitive Pay from $26 to $33 per hour with substantial growth and earning potential. Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Join Uline, where customer service is at the core of what we do. As an Overnight Customer Care Specialist, you will dive into order details and create exceptional experiences that our customers rave about. With our continued growth, you'll find ample opportunities for career advancement and job stability that you can count on.
Hours: Flexible 4- or 5-day on-site schedules available, including weekends.
Key Responsibilities - Efficiently process customer orders and inquiries in a collaborative call center environment using advanced technology.
- Engage with customers via phone, email, and chat to address their needs.
- Assist customers in navigating Uline's website and online ordering system smoothly.
- Become a knowledgeable product and solutions expert. We will provide you with the tools necessary to confidently answer all product, pricing, and shipping questions.
Qualifications - High school diploma or equivalent is required; a Bachelor's degree is preferred.
- Previous customer service experience is beneficial, but we are committed to training you to deliver outstanding service to our customers.
Benefits - Comprehensive health insurance coverage and a 401(k) with a 6% employer match that starts on day one.
- Opportunities for multiple bonus programs.
- Paid holidays and generous paid time off policies.
- Tuition Assistance Program supporting your professional development.
Employee Perks - Café offering affordable daily meals from local restaurants.
- On-site fitness center and beautifully maintained walking paths for your enjoyment.
- Work in best-in-class, clean, and modern facilities.
About Uline Uline is a family-owned company and North America's leading distributor of shipping, industrial, and packaging materials, employing over 9,000 individuals across 13 locations.
Uline is a drug-free workplace.
We are an EEO/AA Employer/Vet/Disabled.