Reporting to the New York Showroom Manager your responsibility will be across the Zoffany, Sanderson, Morris & Co, and Harlequin, brands. The Outside Sales Representative is responsible for developing the sales in the boroughs of Manhattan and the Bronx and achieving year on year growth sales targets through a customer centric approach and presenting to clients outside the New York showroom.
RESPONSIBILITIES
- Develop strategic business plan for accounts and in conjunction with the New York Showroom Manager and SVP of Sales.
- Travel throughout Manhattan and The Bronx conducting in person client visits and presentations and updating fabric libraries of interior design and architecture firms.
- Execute and drive strategic sales and business plan to achieve and exceed agreed sales targets within set expenditure budgets.
- Continuously strive to increase sales through proactively developing relationships with interior designers, architects and local retailers.
- Provide excellent customer service by providing prompt follow through and creative solutions.
- Networking with the community and entertaining clients.
- Brand Ambassador at industry events.
- Ensure that all brands are fully and appropriately represented in line with brand values.
- Proactively Identify new clients and grow existing clients.
- Work closely with peers to optimise sales and representation.
- Be a clear and regular proactive source of communication between key accounts, the sales force and home office.
- Keep the business fully informed of competitor activity.
- Regular analysis of sales information for future business development.
- To understand and utilise appropriate social media in line with the Sanderson Design Group policy.
- Submit weekly call logs and comprehensive monthly reports.
- Actively stay updated on interiors trends, market knowledge, innovations and provide feedback to corporate office.
- Train peers when called upon.
- Help with customer complaints and inquiries as requested by Customer Services.
- Assist in the NY showroom with clients, events or as needed.
MEASURES OF SUCCESS
- Achievement of sales budget year on year.
- Working within agreed expenditure budgets.
- Promotion, distribution, and presentation of the brands in the most effective and efficient manner and in keeping with the brand identity.
- Increasing customer base.
- Customer satisfaction.
- Timely reporting.
CONNECTING WITH OTHERS
- Sales Colleagues - working together to ensure optimum presentation and performance.
- Customers - Relationship management and business development.
- Customer Service - Review level of service and feedback on performance.
- Finance - Analysis and measurement of customers performance.
- Marketing- Work closely to develop successful strategies and follow through.
- Senior Management Colleagues - Sharing and driving performance.
QUALIFICATIONS
- Undergraduate degree from accredited university.
- Driver's license.
- Resides in the territory.
EXPERIENCE & SKILLS
- Proven experience in a field sales role within the interiors industry is essential.
- Self-motivated and ability to work independently.
- Passion for design and trends.
- High level of taste in the field of interiors.
- Ability to travel with necessary materials throughout the territory.
- Strong negotiation and problem-solving skills.
- Knowledge of terminology and specifications in the textile and wallcoverings field for residential and contract.
- Relationships with designers, specifiers, and home retailers in the territory.
- Strong analytical and numerical skills. You can build and explain financial models and have strong spreadsheet skills. Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel and PowerPoint.
BEHAVIOURS
Strategic, passionate, articulate, outgoing, collaborative, customer focused, disciplined, independent, team player, ambitious, self-motivated