POSITION OVERVIEW: Reporting to the General Manager, the Inside Sales/Project Manager oversees jobs and major projects to ensure customer satisfaction and budget control. This role provides after-sale project management support for projects sold by the General Manager, the Operations Manager, or the Sales Representative. This role also provides quoting support and generates new business.
POSITION REQUIREMENTS:Project Oversight Main Activities:
- Create project plans based on the customer's scope, budget, and site.
- Order the required parts and components.
- Monitor the project from the planning stage through to execution and completion.
- Troubleshoot project issues and complications as they arise, putting processes in place to prevent the same issues from occurring again.
- Communicate with the on-site team daily.
- Make on-site visits to ensure Field Crew achieves planned milestones.
- Communicate progress to customer.
- Manage project budget, including cost of materials, labor hours, travel, and equipment rentals.
- Other duties as required.
Generating Quotes Main Activities:
- Produces quotes from leads, technician follow ups, and direct contact with customers. In most cases this may require a site visit.
- Seek review and approval from RGM for larger quotes (over $2,500).
- Send quote to GM for review.
- Follow up 3 - 5 times with customer if PO is not provided (quotes should be kept active for up to 6 months).
- Other duties as required.
Safety Leadership Main Activities:
- Employ a safety-first mindset and contribute to a safe environment daily.
- Fully participate in all required training sessions related to position.
- Support and direct project crew on health and safety requirements.
- Ensure compliance with all safety training, policies, practices and procedures and consistently apply on the job to create a safe work environment.
- Monitor work environment for hazards and maintain healthy ventilation levels to avoid particle or gas inhalation.
- Ensure employees engage in proper use of personal protective equipment and the maintenance of engineered controls (e.g. guards).
- Take steps to rectify any potential hazards (e.g. faulty equipment) or potentially hazardous conditions.
- Ensure good housekeeping in all workspaces.
- Other duties as required.
TRAINING, EXPERIENCE AND QUALIFICATIONS:
- Post-secondary education in project management or a related field is desirable.
- Experience leading projects in an industrial setting.
- Experience with budget management.
- Working knowledge of commercial and industrial boilers, and related equipment repairs and replacement.
- Valid Driver's License to travel to customer sites.
CORE VALUES, COMPETENCIES AND CHARACTERISITCS: - Strong management and leadership ability.
- Exceptional attention to detail.
- Excellent communication ability.
- Moderate mechanical knowledge and aptitude.
- Excellent customer service acumen.
- Time management skills.
- Ability to work under pressure.
- Critical thinking and problem-solving skill.
- Ability to prioritize work and competing demands.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to Commute:
- Apache Junction, Arizona (Required)
Ability to Relocate:
- Apache Junction, Arizona: Relocate before starting work (Required)
Work Location: In person