Outreach & Education Specialist

Maryland Line, Maryland

Howard County
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Salary: $16.00 - $38.00 Hourly
Location : Maryland 21046, MD
Job Type: Contingent
Job Number: 25-00680
Department: County Administration
Division: County Admin - Office of Human Rights and Equity
Opening Date: 05/12/2025
Closing Date: 5/26/:59 PM Eastern

POSITION SUMMARY/CLASS DESCRIPTION

Support the community relations mission of the Office of Human Rights & Equity (hereinafter OHRE) in developing and implementing plans, educational programs, and events to address and combat discrimination and to promote better human relations in Howard County. Will work closely with the Equity & Restorative Practices and Outreach & Education Units and report directly to the OHRE Administrator.

PLEASE NOTE: There is some flexibility with this position as it can be 24-40 hours per week depending on the need.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other related duties may be assigned.

Outreach to the community for all activities relating to the mission and purpose of the Office of Human Rights and Equity (OHRE).

Initiate, develop and implement outreach programs, activities and trainings relating to the mission and purpose of the Office of Human Rights & Equity (OHRE) including but not limited to, education regarding services of OHRE, multi-cultural appreciation and celebratory events, cultural diversity, human relations, community involvement, and events centered around the promotion and advancement of all residents of the county

Supervise, coach, train and mentor the OHRE interns.

Evaluate community needs and demographic, social, and programmatic trends to provide education and training.

Direct the development, implementation and evaluation of outreach activities and public education for the Office of Human Rights and Equity (OHRE).

Stay current with best practices related to discriminatory practices at local, state and national level.

Ensure innovation in program planning and service delivery.

Provide input to the Administrator during the development of the budget, along with applying and overseeing grants.

Ensure compliance with requirements set by an external funding sources, including reporting and audit requests.

Monitor progress towards meeting goals and objectives of the Outreach program.

Provide monthly, annual and other requested reports and data on outreach activities.

Build relationships with human and civil rights advocacy groups, community groups, and government agencies.

Prepare press releases for events and programming, as necessary.

Coordination of conferences, workshops, fairs, and other events related to the mission of the Office.

Distribute literature to the community.

Design, produce, set up and staff booths/tables at community events.

Support all activities of an assigned workgroup or commission.

Prepare artwork and photography for use on web pages, publications, and social media outlets.

Design, develop and update the content of the OHRE's website and social media outlets.

Design brochures, fliers and other promotional items.

Develop ideas for both external and internal media campaigns, including promotional displays.

Demonstrate excellent oral and written communication skills over the phone, in person, through e-mail or other written correspondence.

Work with the Office Manager and Administrator in developing the OHRE annual report.

Coordinate and lead outreach team meetings, prepare all necessary reports and
agendas for the meeting.

Participate in all other relevant meetings and hearings, as assigned.

Assist with OHRE's budget development and implementation of the Outreach Unit budget.

Liaison with Howard County Police Department (HCPD) on hate-bias incidents and crimes in Howard County. Conduct training for incoming and current police officers on hate bias incidents.

Provide training to the Howard County residents, businesses, housing providers, etc. in the area of understanding and adhering to relevant civil rights laws as well as community and human relations.

Liaison with other human and civil rights agencies to provide and coordinate relevant trainings on human and civil rights laws.

Maintain confidentiality of cases, intake and/or investigative matters of the office.

May need to work weekends or nights in order to conduct outreach activities and support a workgroup or commission.
MINIMUM REQUIRED EDUCATION/EXPERIENCE

Bachelor's Degree or related experience or an equivalent combination of education and experience.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge and experience in community outreach and coordination of conferences, trainings and meetings, etc.

Training in Mediation, Conflict Resolution and/or Restorative Justice highly encouraged.

Public speaking and/or advocacy work.

Knowledge of cultural awareness, diversity and inclusiveness work.

Demonstrated ability to be a collaborative problem solver and self-starter; one who takes initiative and who can work with minimal supervision.

Excellent verbal and written communication skills including training, facilitation and dispute resolution skills.

Must be a deep listener who appreciates and understands diverse perspectives, values intellectual exchange and respectful disagreement.

Understanding of federal, state, and local equal employment opportunity laws and regulations.

Excellent organizational skills and attention to detail.

Strong analytical and problem-solving skills.

Experience developing and administering budgets for a unit.

Ability to maintain confidentiality of sensitive information and records in accordance with state and federal laws and professional ethics; ability to manage and distribute information appropriately.

Proficient with Microsoft Office Suite or related software.

Skilled at prioritizing multiple projects while functioning efficiently with multiple interruptions.

Ability to participate as a team member.

Ability to interact with the public in a pleasant way and handle multiple tasks at the same time.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

LANGUAGE SKILLS, MATHEMATICAL SKILLS, AND REASONING ABILITY:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. May need to analyze or calculate simple statistical reports as a part of the legal analysis.

Ability to define problems, collect data, establish facts, analyze information and draw valid conclusions. Ability to interpret an extensive variety of legal and technical instructions and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES AND REGISTRATIONS

Possess of a valid driver's license.

ADDITIONAL INFORMATION:

TO APPLY: You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.

Selected candidates may be subject to drug screening, background screening, and reference checks.

At time of application, please submit a copy of any college degree, coursework, licenses, or certifications that you have referenced on your application. Applicants who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services or World Education Services: International Credential Evaluation .

Howard County Government is not sponsoring employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.

Howard County is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The County prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics . click apply for full job details
Date Posted: 15 May 2025
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