Position Overview:
We're looking for a dependable and detail-focused Order Entry Specialist to join our team. In this role, you'll be a key part of our day-to-day operations-entering customer orders accurately, handling incoming calls with enthusiasm and care, and helping ensure that our inventory aligns with order activity. This position offers room to grow into adding some inside sales for the right person who's eager to learn and contribute.
Job Responsibilities:
- Enter customer orders into our system with a high level of accuracy and attention to detail.
- Answer incoming phone calls and provide excellent customer service.
- Work closely with sales, purchasing, and warehouse teams to make sure orders flow smoothly and inventory needs are anticipated.
- Compare incoming orders to available inventory and flag any gaps or potential issues before they cause delays.
- Maintain and update customer information, pricing, and order history in our system.
- Help track open orders and follow up as needed to keep customers informed.
What We're Looking For:
- Bachelor's Degree
- Great attention to detail and accuracy-you double-check your work and catch small errors before they become problems.
- Experience in order entry, distribution or in the wire & cable industry
- Comfortable on the phone, friendly, and ready to help.
- Strong organizational skills and the ability to juggle multiple priorities.
- A team player who's happy to pitch in wherever needed.
- Experience in the wire and cable industry is a big plus.