Order Entry Clerk

Customer Service Rep Duties and Responsibilities:

• Work fully in person at our office location and attend industry Conferences.

• Accurately describe products and services offered at Golden Manufacturing and leave Marketing Materials with referral sources.

• Obtain customers information if marketer is not actively in the community will assist in taking calls.

• Answer telephone calls from individuals requesting assistance or inquiring about boat lifts.

• Schedule lunches for perspective local professional referral sources

• Respond to questions from individuals requesting services and promote Golden Manufacturing clearly, with integrity, honesty and loyalty to the mission statement

• Achieve daily goals as outlined by supervisor (weekly updated CRM)

• Work as a team to drive results

• Work autonomously as a self-starter regarding daily activities

• Demonstrate competency in Microsoft applications including but not limited to Word, Excel, Office and Outlook

• Maintain attention to detail and proactive work ethic

• To comply with all ongoing required work trainings

• Complete goals, tasks and performance measures as outlined by submitting weekly, monthly reports and quarterly marketing plan

• Submit reports as directed by Business Development Manager

• Any additional tasks as assigned by Supervisor, regarding team goals

• Responsibilities include, but are not limited to, performing, and coordinating a variety of duties and tasks for the Business Development Manager

• Updating and adding regular social media posts.

• Employee will utilize CRM software while working in the community.

• Input orders clearly and accurately.

• This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal and effective presentation of program details and philosophy

• Excellent organizational skills and attention to detail .

• Excellent time management skills with a proven ability to meet deadlines.

• Proficient with Microsoft Office Suite or other specific business and Program/Office related software.

Minimum Education and Experience:

• HS diploma or higher, minimum 2 years' experience

Other Requirements:

• Cleared background check.

• Provided at least two professional references.

• Completed applications, resume and education if requested.

Salary Description

$24