Description We are seeking a skilled Oracle HCM Cloud Functional Support Analyst to join our dynamic team. The ideal candidate will play a crucial role in the implementation, configuration, and ongoing support of our Oracle HCM applications. As an Oracle HCM Functional Support Analyst, you will collaborate with cross-functional teams, understanding business requirements and translating them into effective system configurations. This role requires a deep understanding of human resources processes, excellent communication skills, and the ability to troubleshoot and resolve functional issues.
- Functional Expertise:
- Serve as the subject matter expert in Oracle Cloud HCM, with a focus in payroll.
- Expertise in Core HR, Benefits, Time and Labor, Payroll, and Absence.
- Analyze and understand business processes related to payroll, providing functional expertise to meet business requirements.
- Implementation and Configuration:
- Collaborate with business stakeholders to understand their requirements.
- Configure Oracle HCM applications to meet the organization's specific needs.
- Customize workflows, business processes, and data structures.
- Testing and Quality Assurance:
- Develop and execute test plans to ensure the system meets functional requirements.
- Identify and resolve issues during testing phases.
- Collaborate with users to conduct user acceptance testing (UAT).
- User Training and Support:
- Provide training to end-users on how to use Oracle HCM applications.
- Offer ongoing support to address user inquiries and issues.
- Develop documentation and training materials.
- Integration:
- Work on integrating Oracle HCM with other systems within the organization.
- Ensure seamless data flow between HCM and other enterprise applications.
- Troubleshooting and Issue Resolution:
- Investigate and resolve functional issues reported by users.
- Collaborate with technical teams for complex issue resolution.
- Stay Informed about Oracle HCM Updates:
- Keep abreast of new features and updates released by Oracle for HCM applications.
- Evaluate the impact of updates on existing configurations and processes.
- Communication and Collaboration:
- Collaborate with cross-functional teams, including IT, HR, and business stakeholders.
- Communicate effectively with team members, management, and end-users.
- Compliance and Best Practices:
- Ensure that Oracle HCM configurations comply with regulatory requirements.
- Stay informed about industry best practices in HCM.
- Continuous Improvement:
- Identify opportunities for process improvement and optimization.
- Propose and implement enhancements to Oracle HCM functionality.
- Project Management:
- Contribute to project planning and execution.
- Track and report on project progress, issues, and risks.
Qualifications - Bachelor's degree in a relevant field or equivalent work experience.
- Proven experience as an Oracle HCM Functional Analyst with a focus on payroll.
- In-depth knowledge of Oracle HCM Payroll modules, including configuration and customization.
- In-depth knowledge of Oracle HCM applications, including but not limited to core hr, workforce management, talent management, and benefits.
- Strong understanding of human resources processes and best practices.
- Excellent problem-solving and analytical skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience in developing and delivering end-user training.
- Familiarity with system integration processes and tools.
- Certification in Oracle HCM Cloud is a plus.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a team environment