Title: Oracle ESB Lead
Location: Muscatine, Iowa Onsite
Job Type: Contract
JD-:
Expectation:
Must have recent Oracle EBS (Functional & Technical Oversight) with background in Oracle Integration Cloud (OIC)
Manufacturing & SCM module background.
RICEFW Development Lifecycle
Job Description
We are seeking an experienced Oracle EBS Service Delivery Lead for an onsite hybrid role in Muscatine, Iowa. This is a role focused on managing support, enhancements, and governance for Oracle EBS platforms across a global delivery team.
Key Responsibilities:
Lead governance activities (SLAs, KPIs, compliance, risk) and manage service delivery frameworks.
Drive performance of a global cross-functional team (functional, technical, DBA, and integration).
Oversee Oracle EBS operations across Manufacturing, Supply Chain, Finance, O2C, P2P, and Planning & Scheduling.
Manage escalations, incident/problem/change management, and root cause analysis for critical issues.
Ensure platform stability, improve SLA adherence, and lead automation/standardization initiatives.
Present metrics, improvement initiatives, and value-add ideas to executive stakeholders.
Track budgets, cost-efficiencies, and deliver year-over-year savings via service improvements.
Act as a key liaison between business and IT stakeholders, understanding business needs and priorities.
Must-Have Qualifications:
15+ years of IT service delivery experience, with 8+ years in Oracle EBS (preferably in manufacturing).
Strong domain expertise in Manufacturing, Supply Chain, and Finance modules.
Experience with RICEFW lifecycle and coordination of Oracle DB administration.
Familiarity with integration platforms like Oracle Integration Cloud (OIC) or SOA Suite.
Deep understanding of the ITIL framework and global delivery models (onshore/offshore).