Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role As a Support Administrator, you will be responsible for organization and administrative tasks to support sales performance and bottom-line profitability with our Operations team. You will work on-site and you will report to the Senior Operations Manager.
What You'll Do - Complete cash and check reconciliation daily
- Complete daily sales audits and reconcile cash office profile register drawer
- Lead and support all bank deposits and banking needs
- Manage red bags and media handling
- Complete WHIRL inquiries as assigned
- Support tax exempts and sales tax record needs
- Support the marketing exceptions process
- Support resolution of escalated customer credit inquiries and credit disputes
- Provide backup to Sales Support Assistant and Service Concierge
What You Bring - Prior retail experience recommended
- Experience in handling money and excellent customer service skills
- Microsoft Office Suite skills
- Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 35 pounds
- Associates must be able to work a schedule which will include evenings, weekends, and holidays