Operations Training Manager

San Diego, California

Pinnacle Recruitment Services LLC
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Position Overview:

Our client is seeking an experienced Educational and Training Development Manager to design, implement, and manage training programs that support employee development and operational excellence across all departments. This role will collaborate with leadership and department heads to assess training needs, develop learning content, and ensure compliance with food safety, quality, and safety standards. The ideal candidate brings experience in manufacturing or production environments and a strong passion for workforce development.


Key Responsibilities:

  • Develop and manage comprehensive training programs for new hires, cross-training, leadership development, and technical skills advancement
  • Collaborate with department managers to assess ongoing training needs and identify skill gaps
  • Ensure all training materials and programs align with company policies, regulatory compliance (FDA, OSHA, USDA), and food safety standards (GMP, HACCP, SQF)
  • Lead onboarding processes for new employees to promote safety, productivity, and retention
  • Maintain accurate training records and ensure documentation meets audit and compliance requirements
  • Facilitate in-person and virtual training sessions, workshops, and refresher courses across various departments (production, quality, safety, etc.)
  • Evaluate training program effectiveness through metrics, feedback, and process improvements
  • Stay current with industry trends, regulatory changes, and best practices in food manufacturing and training methodologies
  • Support career development initiatives, including mentoring programs, performance coaching, and succession planning

Qualifications:

  • Bachelor's degree in Education, Organizational Development, Human Resources, or a related field; equivalent experience will be considered
  • 5+ years of experience in training or instructional development, preferably in a manufacturing or food production environment
  • Knowledge of GMP, HACCP, OSHA, USDA, and FDA regulations strongly preferred
  • Strong communication, facilitation, and presentation skills
  • Ability to create and deliver engaging content across various training formats (e.g., hands-on, classroom, digital)
  • Proficiency in Microsoft Office and learning management systems (LMS)
  • Bilingual in English/Spanish preferred

Work Environment:

  • Role requires frequent interaction on the production floor; must be comfortable in manufacturing settings
  • Occasional travel between facilities may be required

Date Posted: 04 May 2025
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