Operations Support Role

We are working with a growing tech-driven organization in Lebanon NH, seeking a Technical Support Intern for a part-time onsite contract role. This opportunity is perfect for someone looking to break into IT support, with hands-on exposure to ticketing systems, troubleshooting, and hardware logistics. This role is onsite, Monday-Friday from 3:00 PM to 8:00 PM, and pays $18-$20/hour depending on experience.

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This is a great entry-level opportunity for someone passionate about technology and eager to gain real-world experience in a fast-paced support environment. You'll be the first line of response for technical issues, work closely with internal teams, and assist with order fulfillment and inventory management. The position offers a mix of IT support and logistics-ideal for someone looking to build both technical and operational skills. If you're motivated, reliable, and want a role that offers variety and learning every day, this is for you.

Required Skills & Experience

• 1+ year of customer service experience (help desk or tech support preferred)

• Strong communication and troubleshooting skills

• Basic knowledge of ticketing systems and remote support tools

• High school diploma or higher

Desired Skills & Experience

• Familiarity with ConnectWise or similar platforms

• Experience with shipping/receiving or inventory management

• Proficiency in Microsoft Office and Google Workspace

• Strong organizational skills and attention to detail

What You Will Be Doing

Tech Breakdown

• 30% Ticketing System Use

• 30% Troubleshooting (phone/email/remote)

• 20% Order Fulfillment & Shipping

• 10% Inventory Management

• 10% Documentation

Daily Responsibilities

• 70% Hands On

• 0% Management Duties

• 30% Team Collaboration

Posted by: Shane Tomlinson

Specialization :

• Customer Support / Call Center / Client