Operations Specialist with Security Clearance

Deliver solutions to complex problems as a Operations Specialist at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in systems engineering, you'll make the end user's experience your priority and we'll make your career growth ours. At GDIT, people are our differentiator. As a member of our team you will help ensure today is safe and tomorrow is smarter. Our work depends on a Unified Communications Specialist joining our team to provide state-of-the-art Information Technology (IT) engineering and management leadership to enable our customer to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism. HOW A OPERATIONS SPECIALIST WILL MAKE AN IMPACT: Manages and troubleshoot and tickets
Coordinates tech dispatch
Creates recommendations for dispatch/hardware
Service desk support
On call support for O&M
External Dialing support WHAT YOU'LL NEED TO SUCCEED: EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience). REQUIRED EXPERIENCE: 3+ years of related experience REQUIRED TECHINICAL SKILLS: Experience in JIRA, Service manager, Microsoft TAC, Avaya BCM, Avaya IP Office CLEARANCE: TS/SCI LOCATION: Washington, DC GDIT IS YOUR PLACE: 401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays Work Requirements