Role Description
This is a full-time on-site role for an Operations Specialist at CH Jewelers / TimeVallee in Arcadia, CA. The Operations Specialist will play a crucial role in ensuring that an organization's day-to-day operations run smoothly and efficiently. You will be responsible for ensuring daily tasks are completed on a timely manner according to company expectations and procedure. The Operations Specialist will also be responsible for maintaining the showroom and assist client advisors with aftersales services.
Job Responsibilities
- Oversee day-to-day operations to ensure smooth and efficient processes
- Collaborate with various departments to streamline workflows and resolve issues
- Monitor daily operations to ensure tasks are completed according to established procedures and standards.
- Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales
- Oversee the movement of merchandise from the stockroom to the sales floor and maintain appropriate inventory levels to align with sales potential
- Facilitate the implementation of security measures through inspections, audits, and preparing products for display
- Provide the sales team with detailed updates regarding inventory availability to support the sales process and enhance sales performance
- Strong communication skills and the ability to work collaboratively with cross-functional teams
Required Qualifications
- Effective Communication skills
- Customer Satisfaction management
- Strong interpersonal skills
- Ability to work collaboratively in a team environment
- Bachelor's or Associate's degree or above required
- Must have authorization to work in the United States
Desired Qualifications
- Native or working proficiency in an additional language other than English
- Prior experience in luxury retail, jewelry industry, or hospitality
- Prior experience in luxury retail marketing
- Knowledge or qualifications in luxury watches, jewelry, and/ or hospitality services
The offered pay rate will be based on the candidate's relevant skills and experience
Although we are actively hiring, please not that the start date for this position is early to mid March 2025