Requisition No: 850958
Agency: Highway Safety and Motor Vehicle
Working Title: OPERATIONS & MGMT CONSULTANT MGR - SES -
Pay Plan: SES
Position Number:
Salary: $70,000.08 - $85,000.08 Annually
Posting Closing Date: 04/27/2025
Total Compensation Estimator Tool Division of Motorist Services Bureau of Issuance Oversight Selected Exempt Service (SES) Opportunity Internal Opportunity - FLHSMV Employees Only To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.
Contact Person: Victor Miller, The Organization The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.
Our Benefits include - Paid Parental Leave
- Annual and Sick Leave Package
- Nine Paid Holidays
- State Health and Life Insurance
- Educational Benefits
- Contributory Retirement Plan
To learn more about FLHSMV and why it's a great place to work, visit our website at:
flhsmv.gov/careers Duties and Responsibilities This position reports to the Bureau Chief in the Bureau of Issuance Oversight and will manage, direct, and lead a group of supervisors, business process experts and user acceptance testers who are responsible for maintaining, supporting, administering, and testing the Division of Motorist Services' issuance systems, business requirements, and business processes.
Members reporting to this position are responsible for testing and managing business processes, requirements, test plans and test cases for all agency projects and business process improvement efforts for the Bureau of Issuance Oversight and the Division of Motorist Services. This individual maintains excellent communication with management, both within the Division and across the organization, to ensure effective collaboration and execution of tasks. The position shall act as a conduit between Motorist Services bureaus, other agency divisions, vendors, and agency partners when implementing technology solutions, translating business needs to support technical and non-technical requirements, processes, procedures, and testing business requirements for the agency.
Knowledge, Skills, and Abilities - Knowledge of formalized testing strategies and user acceptance testing.
- Knowledge of formal manual and/or automated testing software such as Selenium, Appium, Microsoft Test Manager or other testing tools.
- Knowledge of basic management principles and practices.
- Knowledge of software development life cycle concepts, strategies, and methods.
- Knowledge of principles and techniques for effective communication and collaboration.
- Knowledge of various data collection methods.
- Skilled and experienced in managing multiple projects and task simultaneously.
- Skilled in the use of Excel, Word, Power Point, Adobe Acrobat, Visio and other process documentation tools.
- Skilled in planning, problem solving, reporting and strategic development.
- Skilled in managing time and prioritizing assignments and projects tasks.
- Ability to organize data in a logical format for presentation in reports, documents, and other written materials.
- Ability to analyze/anticipate risk and make recommendation and implement solutions to mitigate risks.
- Ability to handle multiple priorities and effectively deal with ambiguity.
- Ability to plan, organize, and prioritize work assignments.
- Ability to establish and maintain a collaborative mindset within the team.
- Ability to motivate and inspire others.
- Ability to coach and guide team members.
- Ability to perform a process improvement analysis, understand the needs of the business and its strategic direction and implement change.
- Ability to understand and test complex business requirements.
- Ability to understand and apply applicable laws and procedures to operational activities.
- Ability to communicate effectively.
- Ability to work independently.
- Ability to consistently meet deadlines and deliver high-quality materials in a very fast-paced environment.
Preferred Qualifications Preference will be given to applicants who have the following:
- Experience leading multiple teams and testing efforts.
- Experience working on large scale project(s).
- Experience using formalized testing strategies and testing software.
- Experience and skills making data-based decisions and strategic thinking.
General Information - The elements of the selection process may include a skill assessment and/or oral interview.
- Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
- FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location: