Operations Manager Lead & Innovate

Sorry, Visa / sponsorship not available.
️ Operations Manager Lead & Innovate in Global Freight Forwarding.
Location: Chicago - $75K - $90K Base + Top-Tier Benefits

Are you an experienced logistics leader looking to take your career to the next level?
Do you thrive in fast-paced international freight forwarding environments?
Join a global industry leader and drive operational excellence in Air & Ocean Freight.

What s in It for You?
Competitive Salary: $75K - $90K base (DOE) + performance-based incentives
Outstanding Benefits: 401K, Health, Dental, Vision, Life Insurance, PTO, Car Allowance
Exciting Leadership Role: Lead & shape import/export operations for a top-tier global logistics provider
Career Growth: Opportunity to work with a high-performing international network
Make an Impact: Standardize processes, optimize performance & drive operational success

About the Company
Our client is a global leader in logistics & supply chain management, providing comprehensive freight forwarding solutions across international borders. With state-of-the-art technology, a vast network, and industry-leading expertise, they ensure seamless, efficient, and cost-effective transportation worldwide.

Your Role: Operations Manager
As an Operations Manager, you will oversee and optimize import/export functions, including ocean, air, and customs brokerage activities. Your leadership will be crucial in streamlining operations, improving process flows, and managing back-office teams to ensure top-tier performance.

Key Responsibilities:
Lead & oversee international air & ocean import/export operations
Manage & train staff to ensure high efficiency & compliance
Standardize operating procedures & performance metrics to optimize workflows
Support back-office operations teams to ensure smooth execution
Enhance customs brokerage processes and maintain regulatory compliance
Strengthen relationships with domestic transportation carriers, ports, and rail networks
Interface with clients to support business growth & retention

What We re Looking For:
10+ years of experience in international freight forwarding (Air & Ocean)
Deep knowledge of customs brokerage, import/export compliance, and global trade logistics
Proven leadership skills experience in staff management, training & operational oversight
Strong industry connections & knowledge of U.S. transportation markets (rail, ports, carriers)
Tech-savvy with experience in Microsoft Excel, Access, Word, PowerPoint & Outlook
Excellent communication & customer service skills ability to engage with clients & stakeholders
Detail-oriented, problem solver, and process improvement mindset

Why You Should Apply?
Work for a global industry leader be part of a company that sets the standard in freight forwarding
Competitive salary + full benefits package financial stability & growth opportunities
Exciting leadership role make a direct impact on operations & process improvements
Career advancement opportunities grow with a fast-paced, expanding organization