Position Summary:
The Operations Manager will direct and coordinate activities concerned with all production functions during their respective shift times, while ensuring a safe work environment and compliance with all FSQA regulations.
Essential Functions:
- Leadership & Team Management: Oversee all shift production operations, directing salaried and hourly production leaders to ensure smooth and efficient processes; ensuring teams stay motivated, aligned, and focused on operational goals. Foster strong employee relations through training, counseling, and support team member development and morale.
- Operational Efficiency and Cost Management: Partner internally and cross-functionally with other leaders to drive continuous improvement initiatives, reduce operational wastes, and assist in building operational standards. Collect and monitor data that allows for quantitative decision-making in support of reducing operational costs and efficiency gains.
- Safety and Ergonomics: Take the lead in implementing and maintaining safety and ergonomic programs and practices to create an injury-free workplace. Ensure employees are trained in safety protocols, observe and enforce safety rules and practices, as well as identify and address hazards.
- Quality and Compliance: Maintain high product quality and safety standards, ensuring all processes align with HACCP and SOP protocols. Address product failures, foreign material issues, and ensure staff are well-versed in CCPs and HACCP plans to meet compliance requirements.
- Contingency and Accountability: Ensure that all operating procedures are followed and adhered to. In the absence of key personnel, you will step in or delegate responsibilities to maintain seamless operations and meet all required goals. Lead corrective actions to improve shortcomings in support of the organization's overall success.
Daily Responsibilities:
- Review daily staffing levels and ensure assignments are made to support daily demand and goals.
- Review and communicate production plans and priorities with shift leadership.
- Review material inventory levels, ensuring availability to support the day's production demand and escalate issues to the appropriate personnel as applicable.
- Maintain a consistent floor presence for process verification, documentation review, efficiency reviews, and FSQA evaluations.
- Maintain a line of communication with floor leaders to validate efficiency goals are being met and to be able to make real-time decisions to minimize the impact of unplanned events.
- Complete and share reports outlining the day's production levels, what issues occurred, and any information required to support the next shift's success.
- Complete reviews of all operational, FSQA, and HACCP documentation.
Education / Skills / Experience
- 5-7 years' management experience in food production/manufacturing (required)
- Knowledge of GMPs, HACCP, BRC, and USDA regulations (required)
- Bachelor's degree in food science, Management, or a closely related field (preferred)
- Bilingual English & Spanish (preferred)
- Superior problem-solving skills
- Excellent interpersonal and communication skills
- Ability to prioritize tasks and delegate responsibilities
- Proven successful track record in organizational and planning abilities
- Strong analytical and process management skills