Description
The Operations Manager's responsibilities are planning, directing and coordinating the seamless operations of Weekes Forest Products distribution centers. Ensures and improves the performance, productivity, efficiency and profitability of departmental and organizational operations as well as management of staff through the delivery of effective methods and strategies. This position will positively motivate all operations employees by example through strong leadership skills. As an integral part of the divisional management team, the operations manager will participate in department managers' meetings to provide a positive influence on the present and future direction of the division.
- Provide safety training on a consistent basis.
- Formulate suggestions on how to optimize use of organizational resources (for example:
- Enterprise Resource Planning and Supply Chain Management)
- Supervise the order fulfillment process by disbursing orders to both the warehouse and
- yard foreman to ensure 100% accuracy on tally, product, and quality specified by the customer
- Inventory management as it relates to operations and the physical movement of products
- to include, but not limited to; receiving, stock rotation, cycle count, yearly physical inventory counts and damage reduction
- Define and support procedural compliance, including, but not limited to; workflow from
- pick-ticket to signed proof-of-delivery; bill-of-lading to receiver; time cards; trip logs; cycle count information; and all other procedures needed to complete the task
- Control cost of the operations in accordance with schedule and budgets
- Develop and maintain a quality control program to eliminate damaged goods through
- loss prevention training and proper storage and ensuring all trucks are checked for accurate order filling prior to shipment
- Maintain a Warehouse Management System that efficiently lays out the yard and warehouse space for maximum space efficiency
- Prepare annual budget for warehouse and delivery expenses
- Prepare capital expenditure project spreadsheet
- Oversee all Inbound and Outbound Freight.
- Schedule deliveries effectively and efficiently to maintain a high level of customer satisfaction
- Oversee contract hauling as necessary. Meet with contract haulers on a quarterly basis to ensure world class delivery services.
- Negotiate all freight rates.
- Ensure efficiency and quality of all outbound freight, including route trucks, jobsite delivery trucks, and all specialty deliveries.
- Develop and maintain a strong and engaged work force by recruiting, hiring and effectively training the best talent available.
- Maintain an on-going training program to ensure operational effectiveness and employee opportunity for growth.
- Monitor and evaluate performance via annual reviews.
- Approve and submit timecards for processing.
- Help coordinate outbound freight with the existing 3PL carrier.
- Maintain effective communications between operations and sales.
- Meet and review daily activities with GM.
- Other duties as assigned.
Qualifications:
- B.S degree or equivalent experience
- Prefer at least 5 years' experience in Lumber & Building Materials Industry
- 3 years in a supervisor position with knowledge and experience in organizational effectiveness and operations management
- Knowledge of business management, accounting/financial, and project management principles and practices
Required Skills/Abilities:
- Critical thinking and problem-solving skills
- Planning and organizing
- Critical decision-making
- Communication skills with the ability to influence and lead a team
- Negotiation
- Conflict management
- Adaptability and stress management/tolerance to endure long hours and multiple situational activities as they arise during the day.