Operations Manager

Operations Manager

Reports to: Owner, Dotted Line to Sales and BD Manager

FLSA Classification: Hourly

Supervises: Foreman, Service Technicians, Field Crew.

Collaborates: Accounting Clerk, Customer Service Representative and Sales and Business Development Manager

Position on Overview:

The Operations Manager will plan and oversee the daily operations of the organization to ensure goals and objectives are achieved.

Job Type: Full-time

• Pay: Starting from $25.00 per hour

• Expected Hours: 40-45 hours per week

• Schedule: Monday to Friday, with occasional overtime and weekend work as needed.

Benefits:

• Bonus Compensation Plan

• Health, Life Insurance, and Paid Time Off

• Opportunities for career advancement and professional development

• Paid jury duty and referral program

• Tuition reimbursement

Key Responsibilities:

• Assist in the Hires and trains new field employees.

• Organizes and oversees the schedules and work of assigned staff.

• Conducts performance evaluations that are timely and constructive.

• Employee training and discipline in accordance with company policy. Responsibilities:

• Plans and organizes daily activities related to production and operations.

• Measures productivity by analyzing performance data, financial data, and activity reports.

• Coordinates with other support departments/employees to ensure successful operations.

• Oversees the shipping and receiving functions.

• Determines labor needs to meet production goals.

• Assists with budget preparation for operations unit.

• Coordinates with sales to determine pricing, timing, and number of sales promotions.

• Assists with, or prepares and updates, organization's operations manual and policies.

• Train employees in completing the various aspects of their assignments, to include training on health and safety issues.

• Maintain accurate work records for all personnel, including hours worked, workers compensation claims, performance evaluations, disciplinary actions taken and correspondence.

• Participate in the Creation and management of Key Performance Indicators (KPIs).

• Maintenance/management of team accountability chart.

• Equipment maintenance and recommends purchasing.

• Inventory purchasing and control.

• Support Business development as you work in the field with Customers and communicate to Sales and Business Development Manager

• Attend weekly Reviews and Staff meetings

Technical Skills/Abilities Requirements:

• Excellent managerial and supervisory skills.

• Extensive knowledge of irrigation operations and management.

• Ability to interpret financial data as needed to set production goals.

• Excellent organizational skills and attention to detail.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• Bachelor's degree in Business Management, Business Administration, or related field preferred

• 10+ years of experience in commercial irrigation, lighting installations, and team supervision.

• 5+ years of experience in a managerial or supervisory role.

Physical Skills/Abilities Requirements:

• Must be able to perform physical duties of the service technicians and installation crew, including:

• Must be able to lift a minimum of 50 pounds.

• Regularly exposed to moving mechanical parts and outside weather conditions.

• Occasionally exposed to wet and/or humid conditions; high, precarious places; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate to loud.

• Frequent lifting, bending, climbing, stooping and pulling.

• Frequent repetitive motions.

• Continuous standing and walking.

• May need to use some protective equipment, such as a respirator, gloves, earplugs, eye guards/visors, boots and hat when exposed to certain condition requiring such equipment.

Qualifications:

• 10 years of proven experience in commercial irrigation and lighting installations and service, project management, and team supervision.

• Strong technical knowledge of irrigation and lighting systems, water management practices, and industry regulations.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to multitask, prioritize tasks, and work effectively under pressure.

• Proficiency in computer applications and project management software.

• Valid driver's license.

Additional Information:

• People with a criminal record are encouraged to apply.

• In-person work location.

• Clean and Valid Florida Driver License