Position Overview: This role is accountable for overseeing the overall performance, quality, condition, and functionality of operations, including the handling of production, receiving, storage, and shipment of goods to fulfill customer requirements. The individual in this role must ensure that processes, personnel, documentation, and equipment are properly organized to support the company's business goals.
Key Responsibilities:
- Directly manage the distribution operations by overseeing employee training, delegating tasks, creating work schedules, offering guidance, and handling disciplinary actions as needed. Effectively communicate job expectations and assess individual performance, while also reviewing compensation and ensuring adherence to company policies and procedures.
- Contribute to the achievement of operational objectives by providing valuable input and recommendations during strategic planning and review meetings.
- Create and execute action plans for improving production and fulfillment efficiency, focusing on meeting safety, quality, delivery, and cost goals.
- Use lean methodologies to address operational issues, perform audits, track trends, and share best practices within the team.
- Meet financial goals for distribution operations by forecasting labor needs, participating in the budget planning process, managing capital expenditures, and analyzing variances while implementing corrective actions.
- Develop and refine warehouse operation systems, including managing product handling and storage, optimizing policies and procedures, and overseeing receiving, inventory management, and shipping processes. Collaborate closely with colleagues across different locations.
- Lead the design and optimization of warehouse layouts, product flows, and handling systems, while evaluating and recommending equipment upgrades.
- Drive continuous improvement in warehouse operations by analyzing workflows, staffing, space usage, and equipment, and implementing changes as needed.
- Ensure effective coordination between the warehouse and other departments, such as sales, inventory control, and purchasing, to guarantee the availability of merchandise.
- Maintain a safe working environment by setting, upholding, and enforcing health and safety standards, ensuring legal compliance, and promoting equality and ethical treatment of employees.
- Stay up-to-date with industry trends and knowledge by engaging in professional development activities, reading relevant publications, networking, and participating in professional associations.
- Work collaboratively with local sales and supply chain teams to ensure that both customer satisfaction and company objectives are met.
- Promote a culture of safety by enforcing and maintaining rigorous safety standards in all warehouse operations.
- Perform additional duties as required.
Qualifications:
- Bachelor's degree in Business, Operations Management, or a related field, or equivalent professional experience.
- At least 5 years of experience in warehouse operations management.
- Minimum of 5 years of supervisory experience.
- Proficiency in Microsoft Office Suite and ERP systems.
- Occasional travel may be necessary for this position.