Title: Operations Manager
Industry: Building Materials
Location: Norfolk, VA
Compensation:
- Highly competitive Salary + Bonus
- Full Benefits, Medical; Dental; Life; Disability; 401K
- Outstanding company culture and career mobility
Position Overview:
As an Operations Manager, you will be responsible for overseeing and optimizing the day-to-day operations of the Company location in the Norfolk territory. You will play a crucial role in ensuring efficient workflow, maximizing productivity, and maintaining high standards of quality.
Lead Responsibilities:
- Safety Compliance: Ensure adherence to company safety programs and OSHA regulations, including training employees on standard operating procedures and safety methods.
- Facility Maintenance: Maintain the facility, equipment, and tools in accordance with company standards and OSHA compliance.
- Sales Support: Collaborate with the sales department to optimize personnel efficiency, truck utilization, and delivery schedules.
- Inventory Management: Oversee all aspects of inventory management, including receiving, organizing, auditing, and ensuring accurate documentation.
- Customer Service: Ensure exceptional customer service throughout all interactions, from order processing to delivery.
- Fleet Operations: Manage fleet operations to comply with company policies and government regulations (FMCSA and DOT).
- Personnel Management: Oversee scheduling, timecards, and performance management for warehouse personnel and drivers.
- Operations Meetings: Conduct regular operations and safety meetings as needed.
- Liaison: Serve as a liaison with counterparts and key personnel within the company.
- Additional Duties: Assist customers in the showroom, quarantine and manage inventory, inspect incoming shipments, and perform various warehouse tasks.
Desired Skills and Experience:
- Proven experience in operations management, preferably in the Building Materials sector.
- Strong leadership and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficient in Microsoft Office Suite and other relevant software.
- Fluency in English and Spanish is a must.