The Role
As Operations Manager in the Miami office, you'll lead a dynamic team responsible for ensuring seamless daily operations, particularly in transporting biological samples from clinical sites to laboratories along with general cargo services. This pivotal role demands someone who can maintain the highest standards of safety, timeliness, and regulatory compliance while driving operational excellence.
What You'll Do
- Lead and develop a team of supervisors, coordinators, drivers, and dispatchers
- Create and implement data-driven strategies to enhance operational efficiency
- Collaborate with senior leadership to align operational processes with company goals
- Manage cross-functional projects from planning through execution
- Track and analyze key performance metrics to identify improvement opportunities
- Ensure strict compliance with industry regulations (IATA, DOT, FDA, GCP)
- Drive continuous improvement initiatives across all operational activities
- Oversee accurate documentation and record-keeping for all service activities
What You'll Need
- 5-8 years of experience in operations and logistics management
- Strong leadership skills with a proven track record in team management
- Data-driven approach to problem-solving and decision-making
- Project management expertise and ability to execute strategic initiatives
- Experience in regulatory compliance within transportation or healthcare logistics
- Excellent communication skills and ability to collaborate across departments
- Fluency in English and Spanish for interaction with multicultural teams
- Adaptability to thrive in a fast-paced, dynamic environment
- Knowledge of Good Distribution Practices (GDP) preferred
Package
- $105,000 - $115,000 base salary
- Comprehensive health and benefits package
- Variable bonus based on company performance and personal objectives
This role offers the opportunity to make a significant impact in an organization that values operational excellence and is committed to improving healthcare logistics worldwide.