Job Description: Operations Manager (Van Nuys, CA)
Company Overview: Black Girl Sunscreen is the leading provider of sun care for women of color. Launched in 2016, we are in the business of educating WOC about melanoma and sun protection by manufacturing a natural sunscreen that has eliminated all white residue and is infused with organic ingredients. Our mission is to make you look good and feel good in the sun. We are growing rapidly and always on the lookout for energetic, creative people to join the team.
Job Summary: At Black Girl Sunscreen, our success is driven by the efficiency of our organizational processes. To ensure we maintain and build upon this foundation, we are looking for an experienced operations manager to oversee our daily activities within our operations team. The ideal candidate will possess a strong business acumen and a proven track record of successfully managing multiple business activities to maximize productivity.
Position Reports To: Chief Operating Officer
Key Responsibilities:
• Ensure that operational activities remain on time and within budget
• Develop, implement, and maintain quality assurance protocols
• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Increase the efficiency of existing processes and procedures to enhance the company's internal capacity
Qualifications:
- Oversee customer fulfillment and inventory.
- Conduct budget reviews and report cost plans to upper management.
- Conduct strategic planning to improve efficiency and effectiveness.
- Manage transportation, fulfillment and customer orders.
- Ensure that all aspects of operations are covered and that company goals are met.
- Partner with cross-functional teams to improve operations department efficiencies.
- Manage data collection for the updating of metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service.
- Work closely with legal and safety departments to ensure that activities remain compliant
- Develop and implement long-term operational strategies to align with the company's overall objectives.
Other Requirements:
- Bachelor's degree in operations management, business administration, or related field
- Working knowledge of management software programs, including SAP and SPS Commerce
- Two or more years of proven success in an operations management role
- Strong skills in EDI and transportation/logistics management
- Proficiency in conflict management and business negotiation processes
- Knowledge of business productivity software and an aptitude for learning new applications
- Bachelor's degree (or equivalent) in operations management, business administration, or related field
- Working knowledge of management software programs, including SAP and SPS Commerce
Physical Requirements You Will Need:
- Exposure to Cosmetic Product Formulations (including Cosmetic Chemistry and raw materials).
- Prolonged periods Standing, walking and sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
- Must be able to navigate various departments of the organization's physical premises.
Benefits:
- Competitive salary and benefits package.
- Opportunity to make a significant impact in a fast-growing company.
- Collaborative and inclusive work environment.
- Professional development and growth opportunities.
ADA Accommodation
Black Girl Sunscreen is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application process or to perform the essential functions of the job you are applying for, please let us know. Contact Human Resources to request accommodation.
An Equal Opportunity Employer
Black Girl Sunscreen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.