Job Title: Operations Manager
Company: Biohacking Bestie
Location: Remote (Must be available during US PST business hours)
Reports To: Founder & CEO
About Biohacking Bestie:
Biohacking Bestie is a modern women's wellness brand redefining how women take care of their hormones, energy, and metabolism. We offer science-backed, clean supplements designed with the female cycle in mind-and we're building more than a brand. We're building a movement.
Through products, education, and a high-vibe digital community, we help women biohack their way to feeling powerful, energized, and balanced-on their terms.
This is for the girl's girl who loves her matcha, lifts heavy, walks her 10k, and wants to see other women win.
Role Overview:
We're hiring a proactive, detail-obsessed, and solution-oriented Operations Manager to be the backbone of our fast-growing wellness brand. This role will oversee everything from supply chain and fulfillment to backend systems and e-commerce operations.
You'll be the person who turns our vision into reality-making sure every product launch, restock, and order runs like clockwork. If you're excited by building smart systems, solving logistical puzzles, and keeping things moving behind the scenes, this could be your dream role.
What You'll Own:
1. Manufacturing & Supply Chain Coordination
- Manage communications with manufacturers and ingredient suppliers.
- Oversee production timelines and shipping logistics to avoid delays.
- Monitor lead times and plan ahead for restocks and new launches.
- Handle purchase orders and ingredient sourcing.
2. Fulfillment & Inventory Oversight
- Liaise with 3PL and warehouse partners to ensure seamless fulfillment.
- Monitor inventory across SKUs and flag stock levels before they become a problem.
- Troubleshoot fulfillment or shipping issues with speed and care.
3. E-Commerce Operations (Shopify)
- Maintain product listings, manage SKUs, and ensure accurate inventory syncs.
- Support marketing by coordinating product drops, sales, and bundle builds.
- Ensure payment, shipping, and fulfillment tools are fully integrated and running smoothly.
4. Internal Operations & Systems
- Build, document, and refine SOPs for recurring processes.
- Manage contracts, supplier agreements, and key vendor relationships.
- Research and implement tools to streamline operations and scale the backend.
5. Product Lifecycle & Planning
- Analyze product performance and support reordering decisions.
- Assist with inventory forecasting, margin planning, and budgeting.
- Provide input on future product development based on customer insights and data.
You'll Thrive Here If You:
- Have 5+ years of operations or supply chain experience, ideally in wellness, supplements, or DTC.
- Are energized by spreadsheets, timelines, and making things run like a well-oiled machine.
- Are confident working across logistics, fulfillment, and digital systems.
- Love building new systems, not just maintaining old ones.
- Communicate clearly and confidently with partners, suppliers, and team members.
- Can wear many hats without losing sight of the details.
- Believe women deserve better tools to understand their bodies-and you want to be part of the solution.
Bonus Points If You Have:
- Experience with Shopify, Notion, Slack, and Google Sheets.
- Familiarity with supplement manufacturing or regulatory basics.
- Previous work with 3PLs or managing DTC brand ops.
- A personal passion for health, hormones, biohacking, or women's wellness.
This role is a chance to build something that matters-while working with a fun, driven, values-based team that cares deeply about the people we serve.
- Sound like you? Let's build the future of women's health together.
What You'll Get:
- Competitive Salary: Based on experience and skill set.
- Performance-Based Bonuses: Opportunity for quarterly bonuses tied to key operational metrics.
- Flexible Work Hours: Fully remote with flexibility, as long as you're available during core PST business hours.
- Paid Time Off: Generous PTO and sick days-we respect rest as part of the hustle.
- Supplement Stipend: Free access to the Bestie App and a monthly Bestie supplement allowance.
- Growth Opportunities: Be part of a brand in growth mode-your role, impact, and leadership can expand quickly.
- Tight-Knit, Values-Driven Team: Work with a team who care deeply about health, integrity, and creating something that makes a real difference.