We are seeking a highly skilled Operations Manager for our globally established manufacturing company to oversee domestic warehouse management, inventory planning, logistics, import operations, and overall supply chain functions for our products arriving from overseas into our local warehouses. This role will also be responsible for customer operations, ensuring smooth order fulfillment and financial transactions.
The ideal candidate will have a strong background in ERP systems (SAP), and customer payment processing. This position requires excellent communication with warehouse teams, as well as expertise in invoice management and customer credit line handling.
Key Responsibilities:
- Inventory Planning: Manage and coordinate product flow from overseas factory to local warehouses.
- Import/Export Operations: Ensure compliance with international shipping and trade regulations.
- Logistics Coordination: Maintain daily communication with warehouse teams to optimize inventory storage and distribution.
- SAP ERP Management: Utilize SAP for order processing, invoicing, and inventory tracking.
- Customer Payments & Credit Line Management: Process payments, issue invoices, and manage the opening/closing of credit lines for customers.
- Team Building: Select and onboard a customer service representative to support operations.
Qualifications:
- 3 to 5 years of experience in the areas outlined under key responsibilities.
- Bilingual in English & Mandarin (preferred).
Must be based in Southern California (preferably near our Irvine office).