Operations Manager
Premier Wealth Management Group, a growing wealth management firm, is seeking a Operations Manager in the Fargo area to assist in our mission of helping clients achieve their financial goals. This is a key role in the firm, which includes ensuring that all client requests are handled timely and precisely, while assisting our advisory teams with the most accurate and up-to-date client information in order to provide those clients with the highest quality financial planning and advisory support.
Our mission at Premier Wealth Management Group is dedicated to being trusted lifetime wealth coaches focused on delivering peace of mind through education, professional advice and superior service. If you have a passion for helping clients with their retirement and wealth planning needs, and desire a career that allows you to deliver exemplary operational service, then we would love to hear from you.
Position Summary
The Director of Operations plays a crucial role in the smooth functioning of the office. In addition to the overall responsibility for day-to-day operations, the Director of Operations must be able to work effectively with other staff members, clients, and the Wealth Advisor(s).
What to Expect
- Oversee the day-to-day business operations of the firm to align with firm's strategy and goals.
- Manage the implementation and progress of firm strategic priorities.
- Manage the firm's overall strategy:
- Work with the CEO to identify the operational and structural needs of the organization as the firm evolves.
- Directly manage client servicing and operational associates, including the training, and development of those individuals.
- Ensure seamless delivery of all aspects of the client experience, including new client onboarding, client service, appreciation, events, and feedback.
- Oversee efficient and accurate creation and processing of new account forms.
- Manage client service processes to ensure timely and accurate responses.
- Assist with the planning and execution of client and team events.
- Manage firm technology operations, including CRM optimization and technology coordination.
- Assist in development and implementation of the firm's compliance program.
- Maintain compliance policies and documentation.
- Oversee the compliance and advertising approval process.
- Perform other duties as assigned
WHAT YOU NEED:
Requires:
Prior management experience and a strong track record of leading and developing individuals.
A bachelor's degree or equivalent experience.
Excellent knowledge of the securities industry's rules and regulations.
Strong communication and interpersonal skills.
Excellent organizational and time management skills.
Excellent attitude and an extraordinary client service orientation.
Ability to handle multiple tasks and operate within tight deadlines.
Proficiency with Microsoft Office Suite.
At least three years of experience in a financial services firm assisting with day-to-day operations.
This is an in person position.
Salary is commensurate with experience.
In exchange for your expertise, we offer a base salary, bonus potential, 401(k) plus matching, health benefits, a potential for career growth, and a great working environment. This is your chance to play a key role in the continued success of our company. For more information about our company, please visit our website .
If you're interested in this opportunity, please send your resume and letter of interest to . Given the high demand for this position, we're only able to contact the most qualified candidates.